Branch Manager – Showroom & Sales
Location: Sunrise, FL
Company: MEP Supply
Position Summary
MEP Supply is seeking a highly motivated, customer-focused Branch Manager to lead the daily operations of our new Sunrise showroom. This location is designed as a sales showroom and customer service branch (no warehouse operations or heavy equipment). The ideal candidate is organized, sales-driven, proactive, and capable of managing the branch independently while working closely with the General Manager.
Key Responsibilities
- Open and close the showroom according to company procedures.
- Deliver outstanding customer service to contractors, builders, and walk-in customers.
- Prepare quotations, process sales orders, invoices, and customer payments.
- Develop new business opportunities and maintain relationships with existing customers.
- Proactively generate sales through phone calls, emails, and customer follow-ups.
- Assist customers in selecting HVAC equipment, parts, and accessories.
- Coordinate material requests and transfers with the main branch to ensure timely customer fulfillment.
- Monitor inventory levels and submit replenishment requests to maintain proper stock.
- Keep the showroom clean, organized, professional, and fully stocked.
- Ensure products are properly displayed, labeled, and priced.
- Perform daily cash reconciliation and closing procedures.
- Resolve customer concerns promptly and professionally.
- Maintain accurate customer records and sales documentation.
- Collaborate with the General Manager on purchasing, inventory planning, promotions, and branch performance.
- Ensure compliance with company policies, procedures, and safety standards.
- Support marketing initiatives, promotions, and vendor events when required.
- Identify opportunities to improve branch operations and customer experience.
Qualifications
- Previous experience in sales, branch operations, customer service, or retail management.
- Experience in the HVAC, construction, plumbing, electrical, or industrial distribution industry is preferred.
- Strong communication and interpersonal skills.
- Excellent organizational and time-management abilities.
- Sales-oriented mindset with strong negotiation skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Comfortable using computers, Microsoft Office, and ERP/POS systems.
- Ability to work independently with minimal supervision.
- Bilingual (English/Spanish) preferred.
Desired Skills
- Leadership and accountability.
- Strong customer relationship management.
- Problem-solving and decision-making skills.
- Attention to detail.
- Positive attitude and professional appearance.
- Team-oriented mindset.
- Initiative and continuous improvement mentality.
What We Offer
- Competitive compensation.
- Growth opportunities within a rapidly expanding company.
- Professional and collaborative work environment.
- Ongoing product and sales training.
- Performance-based incentives.
Job Types: Full-time, Contract
Work Location: In person
