Overview
Join our dedicated team as a Case Manager specializing in Housing and Employment services, where your passion for social services and commitment to high-risk populations will make a meaningful difference. In this vital role, you will coordinate housing assistance programs, employment resources, and supportive services for individuals experiencing homelessness or facing barriers to stable housing and employment. Your proactive approach and expertise will empower clients to achieve independence, stability, and improved quality of life. This paid position offers an energizing opportunity to work with diverse communities, applying your skills in case management, crisis intervention, and housing regulations to create lasting positive impacts.
Responsibilities
- Develop personalized case plans for clients by assessing their housing, employment, mental health, and social service needs.
- Provide pre-tenancy support by conducting housing assessments, assisting with applications, and preparing clients to move into independent living.
- Develop and implement individualized housing support plans, identifying client goals, addressing challenges, and coordinating necessary services and resources.
- Assist with housing searches, eligibility determinations, and securing subsidies for clients.
- Offer ongoing tenancy support to help individuals maintain their housing by providing early intervention services and addressing issues like late rent payments or lease violations.
- Educate clients on their roles and responsibilities as tenants, ensuring they understand their rights and obligations.
- Mediate relationships between tenants and landlords, property managers, or neighbors and provide dispute resolution assistance.
- Facilitate connections with community resources to prevent evictions and support long-term housing stability.
- Assist clients in renewing housing subsidies and updating their housing support and crisis plans regularly.
- Collaborate with public agencies, local housing authorities, and private-sector partners to create and sustain housing resources for clients.
- Maintain accurate and timely documentation of all client interactions, service plans, and outcomes according to HHPO and DSHS standards.
Qualifications
- Bachelor's degree in social work, human services, or a related field OR two years of experience in coordinating supportive housing or independent living services in a social service setting.
- At least one year of experience providing housing-related services to vulnerable populations, such as those with disabilities or behavioral health challenges.
- Strong understanding of housing laws, regulations, and compliance issues.
- Excellent communication skills with the ability to engage effectively with diverse populations.
- Demonstrated ability to handle crisis situations with empathy and professionalism.
- Strong negotiation skills and the ability to mediate conflicts effectively.
Skills
- Strong understanding of Housing First principles, tenant rights, and harm reduction strategies.
- Ability to work collaboratively with public agencies, housing providers, and community partners to secure housing resources.
- Knowledge of housing subsidies, local housing systems, and services supporting individuals with complex needs.
- Excellent communication and mediation skills to foster relationships between tenants and landlords.
- Proficiency in case management and client documentation.
This position offers an opportunity to make a meaningful impact on the lives of individuals within the community while managing essential housing services.
Pay: $24.00 - $27.00 per hour
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Health insurance
- Mileage reimbursement
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Work Location: In person
