Part-Time Weekend Concierge
Hillsbrook Village Senior Living Community
Allenstown, NH
Schedule:
Saturday and Sunday
3:30 PM – 7:00 PM
7 hours per week total
Hourly | Non-Exempt
Why This Role Works
This position is ideal for someone looking for reliable, low-hour weekend work in a calm, professional environment. The schedule is consistent every weekend, the duties are well-defined, and the pace is steady rather than chaotic.
This role is a great fit for:
- Someone looking for supplemental income
- A student or retiree who wants structured, people-focused work
- A professional who values predictable hours and a respectful workplace
- Anyone who enjoys being helpful, organized, and dependable
Position Summary
The Weekend Concierge serves as the welcoming face of our senior living community during evening hours. You will provide exceptional customer service to residents, families, visitors, and staff while helping ensure a safe, organized, and pleasant environment.
This role focuses on front-desk operations, communication support, and light administrative tasks. It is not a lead or management position.
Key Responsibilities
Front Desk and Customer Service
- Greet residents, families, visitors, and vendors warmly and professionally
- Answer phones and direct calls appropriately
- Monitor visitor access and follow community safety procedures
- Respond to routine questions and requests, escalating concerns when needed
- Support resident satisfaction through courteous and attentive service
Administrative and Office Support
- Perform basic front-desk administrative tasks such as filing, copying, and data entry
- Maintain a clean, organized, and professional front desk area
- Update communication boards and posted materials as directed
- Assist with mail delivery and parcel coordination
Communication and Safety
- Relay messages accurately and promptly to appropriate staff
- Follow established emergency and safety protocols
- Maintain strict confidentiality of resident, family, and employee information
- Adhere to HIPAA and company privacy standards
Qualifications
- High school diploma or equivalent required
- Experience in customer service, reception, or administrative support preferred
- Strong interpersonal and communication skills
- Professional, calm, and courteous demeanor
- Basic computer skills and willingness to learn
- Ability to multitask while maintaining attention to detail
- Reliable transportation and consistent weekend availability required
Physical and Work Environment Requirements
- Ability to sit, stand, and walk throughout the shift
- Ability to use standard office equipment
- Ability to lift up to 30 lbs occasionally
- Work in a standard senior living and office environment
This position aligns with Everbrook Senior Living’s values of Compassion, Commitment, and Community and incorporates the Concierge role expectations outlined in the Everbrook job description
Job Type: Part-time
Pay: $17.00 - $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Work Location: In person
