An established nonprofit organization is seeking a Case Manager on Staten Island, NY. This role provides client-centered support, crisis intervention, and case management services to survivors navigating the court system and related community resources.
About the Opportunity:
-
Shift: Day shift
-
Schedule: Monday to Friday
-
Hours: 9:00 AM to 5:00 PM
-
Setting: In person
Responsibilities:
-
Provide case management, emotional support, and crisis intervention to clients affected by crime and abuse
-
Explain court processes, procedures, and available relief options to support client understanding
-
Advocate with court personnel and criminal justice stakeholders on behalf of clients
-
Complete safety planning, risk assessments, and referrals to shelters and other community services
-
Maintain accurate case records, statistics, and documentation while supporting walk-in and phone-based client needs
Qualifications:
-
Associate degree in a human service field
-
Experience working with survivors of domestic violence or other forms of victimization
-
Understanding of domestic violence dynamics and victim services
-
Strong written and verbal communication skills
-
Strong organizational skills and computer literacy
-
Ability to work both independently and as part of a team
Desired Skills:
-
Bachelor's degree in a related field or equivalent experience
-
Bilingual English/Spanish skills
-
Knowledge of the family court or criminal justice system
-
Experience in a social service setting
