Company Overview
Playbill Travel Inc. located in Saratoga Springs is a full-service luxury travel agency that provides one on one personalized travel experiences to leisure and business clients as well as an established Broadway charter cruises business.
Playbill Travel’s chartered cruises bring Broadway's brightest stars together with the audiences who adore them for one unforgettable week on an intimate luxury cruise. Playbill Cruises provide guests with up close and personal experiences with Broadway's best at the highest levels, unlike any vacation you've ever taken.
Playbill Travel designs itineraries to assure you a delightful and memorable journey to a fascinating place. The world is full of intriguing destinations, and our goal is to make the ones that interest you the most accessible, enjoyable, and well worth the visit.
You will find that any trip arranged by Playbill Travel reflects our belief that performance is everything in providing the level of service that our clients expect and deserve.
Job Overview
Join our dynamic team as a Travel Advisor, where your passion for travel and exceptional customer service will help clients explore the world with confidence and excitement! In this energetic role, you will assist travelers in planning memorable trips, booking accommodations, and coordinating all travel arrangements. Your expertise in travel scheduling and hospitality will ensure every journey is seamless and personalized. This position offers the opportunity to thrive in a fast-paced, remote sales environment dedicated to creating unforgettable travel experiences. Knowledge of Sabre airline system is required.
Responsibilities
- Collaborate with clients to understand their travel preferences, budgets, and desired destinations
- Design comprehensive travel itineraries including flights, hotels, transportation, and activities
- Book reservations for hotels, airlines, car rentals, and other travel services with precision and attention to detail
- Provide expert advice on travel destinations, accommodations, and local attractions to enhance client experiences
- Manage multiple bookings efficiently while maintaining organized records of all transactions
- Offer exceptional customer service by addressing client inquiries promptly and resolving any issues that arise during the planning process
- Stay updated on the latest travel trends, hotel options, and industry regulations to provide informed recommendations
Qualifications
- Proven experience in sales within a sales environment or customer service roles involving travel planning
- Strong organizational skills with the ability to manage multiple bookings simultaneously
- Knowledge of hotel operations, hospitality standards, and travel scheduling tools or software
- Computer literacy including MS Word, Excel and Outlook and Sabre
- Excellent communication skills to clearly convey options and assist clients effectively
- Familiarity with travel destinations, airline policies, and booking platforms is highly desirable
- Ability to work independently with a proactive approach to problem-solving
- Passion for travel and delivering outstanding customer experiences
- Ability to multitask and work in a fast-paced, team environment
- International travel experience (outside of North America) preferred
Preferred Qualification
- Associate or bachelor's degree in business, hospitality, or related discipline
- 2+ years' experience in travel agency employment
- Proven experience in coordinating group travel coordination
- Proficiency in Customer Relationship Management
- Strong teamwork skills
Pay: Salary starting at $50k based on experience
Job Type: full time in office, 40 hours per week
Benefits:
401K
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Saratoga Springs, NY 12866 (Required)
Ability to Relocate:
- Saratoga Springs, NY 12866: Relocate before starting work (Required)
Work Location: In person
