Southside Eye Care is seeking a reliable candidate with outstanding patient service skills. The ideal candidate will be a team player, friendly, motivated, attention to detail and organized. A caring demeanor and the ability to build and maintain patient rapport is critical as it provides a positive healthcare experience.
Some daily duties are as follows:
- Handles patient scheduling for Ophthalmic/Optometric appointments, as well as ancillary testing.
- Checks the database for available schedules to meet patient's needs for dates and times
- Confirms future appointments as well as any changes to existing appointments with patients via phone
- Performs insurance verification, determines eligibility for services, and informs patients of the financial responsibility for services.
- Collects insurance and demographic information and updates the system as needed. Ensures all necessary insurance eligibility and authorizations is complete prior to appointment.
Previous experience working in Ophthalmic/Optometric office or hospital registration helpful.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Required)
Work Location: In person
