OFFICE MANAGER
The purpose of this role is to ensure Park & Eleazer Construction will consistently achieve our WHY, WHAT, and HOW statements. The Administrative Assistant role will drive these objectives through the company while providing admin support to both the office and field.
ROLE DESCRIPTION – GENERAL RESPONSIBILITIES
Administrative
-
Provide front-desk coverage by answering the phone, greeting guests as they enter the office, managing incoming/outgoing mail and shipments, and maintaining an organized, clean office environment (lobby, kitchen, coffee areas, copy room, etc.)
-
Order and oversee all office supplies. Monitor daily and replenish weekly
- Coordinate and log Lunch and Learns with Trade Partners
-
Point of contact for cleaning company, phone company, printer company, landscaper and any other trade for office maintenance
-
P&E Sticker Program – distribute, order and keep log of distribution of stickers
-
Employee Anniversary and Birthdays – coordinate cards with Andy, send email announcements to company
- Point of contact for building tenant needs
- Assist PM’s on planning Topping Out Parties
-
Send monthly Newsletter to company
- Keep budget on spending of administrative items
Culture Coordination
-
Create and maintain the Culture Calendar with input from Andy and Strategic Initiatives Manager. Consult with the full Leadership Team when planning whole office/companywide events.
-
Plan and execute events on Culture Calendar
-
Keep budget on spending of culture items/events
Human Resources
- Partner with Hiring Manager to complete onboarding/offboarding checklist
-
Complete new hire checklist in coordination with Hiring Manager– Disc profile, plan reading test, etc.
-
Maintain dashboard to monitor all new hires throughout their first year
-
Create first week schedule for new hire with Hiring Manager input
-
Send new employee questionnaire prior to start date and use answers for first day welcome gift
-
Maintain company Org Chart
-
Assist in setting up interviews with Hiring Manager
-
Assist Hiring Manager with offer letter creation and communication to new hire
BEHAVIORAL EXPECTATIONS
-
Treats internal and external personnel, vendors, and trades as respected partners
-
Expert communication skills
-
Identifies employees/clients needs and addresses them
-
Identifies and acts on ways to add value
-
Is responsive to employee/client needs and displays intensity / sense of urgency
-
Continually builds own knowledge and is open to new ways of doing things
-
Offers to coach /assist others with less experience
-
Makes decisions and acts with P&E’s long term interest in mind
-
Acts with integrity, maintaining the highest ethical standards
-
Is flexible and changes quickly based on company needs
-
Manages with profitability and relationships in mind
-
Drives effective communication in a manner that reflects an understanding of the style, preferences and needs of others – both internal and external
-
Demonstrates a passion for hard work and is full of energy
-
Gets things done on time and with excellent results
-
Pays attention to details to make sure the job is done right
-
Does not blame or shame others, uses failure as a learning opportunity
-
Acknowledges mistakes and does whatever it takes to correct mistakes
-
Turns potential failures into loyalty-building situations by being forthright and taking a problem-solving attitude when mistakes are made
-
Is able to fail and get back up to keep moving forward
REPORTING EXPECTATIONS – Inspect what we Expect
-
Weekly
-
1-ON-1 with Manager
-
Address Administration items
-
Adress HR related items
-
Address Culture related items
-
WHY DO WE EXIST
To develop authentic relationships and have a positive impact on every person we interact with
WHAT ARE WE GOING TO DO
We are going to timely build exceptional projects while delivering a world class client experience
HOW ARE WE GOING TO DO IT
The best people and the best processes
