Job Summary
We are seeking a dedicated and energetic Business team member to join our dynamic dental team. Your enthusiasm and attention to detail will contribute to creating a welcoming environment where patients feel comfortable and cared for.
Duties
- Manage patient intake by updating medical histories, verifying insurance information through insurance verification processes, and scheduling appointments.
- Maintain accurate and detailed dental records within Electronic Health Record (EHR) systems.
- Handle front desk responsibilities including answering multi-line phones, greeting patients with excellent phone etiquette, scheduling appointments, and managing patient flow efficiently.
- Assist with billing processes by understanding dental coding
- Present and explain treatment plans to patients, including recommended procedures and costs.
- Support administrative tasks such as filing patient records, managing medical records in various EHR systems, and performing clerical duties like data entry
- Ensure compliance with all health information management standards and maintain a clean, organized clinical environment following infection control protocols.
- Collaborate with team members to review documentation for accuracy and completeness before submission for billing or insurance claims processing.
Qualifications
- Strong knowledge of dental terminology
- Experience with insurance verification processes
- Excellent computer skills
- Exceptional patient service skills with the ability to communicate effectively both verbally and in writing
- Strong organizational skills with attention to detail in filing records and managing appointment schedules accurately.
- Knowledge of HIPAA regulations to ensure confidentiality of patient information at all times.
- Ability to work efficiently under pressure while maintaining professionalism in a busy clinical environment.
- Experience with Dentrix dental practice management software preferred but not required
Join us in delivering outstanding oral healthcare while advancing your career in a supportive team environment! We value energetic professionals who are committed to excellence in patient care and eager to grow their skills within our innovative practice.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Work Location: In person
