The Residential Maintenance Technician - performs routine and extensive preventative maintenance and repair of all mechanical systems and equipment of the building interior and exterior. Employee is required for maintaining the clean and neat appearance of all assigned areas.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Routinely inspect and maintain common areas and property grounds to ensure everything is clean, in good working order, and visually appealing—while delivering superior customer service to residents.
Diagnose and solve maintenance issues in the apartment homes, exterior and common areas ranging from plumbing, electrical, general carpentry, HVAC, appliances and pools.
Completes service requests within 24 hours.
Must be available and willing to answer 24- hour maintenance emergency calls.
Must have the ability to react and address all emergency situations promptly.
Prepare apartments for new residents promptly following RKW standards
Perform daily maintenance of property grounds for excellent curb appeal
Maintain an operating environment to achieve a satisfactory level of Resident’s service.
Perform casual labor, such as lifting/moving heavy items as directed by Maintenance Supervisor /Property Manager following appropriate safety procedures.
Routinely inspect building mechanical systems/equipment to ensure proper performance and maintenance.
Monitor and adjust controls that regulate building systems, such as air conditioning, boilers, etc.
Report to Maintenance Supervisor all problems, including items that may not be in the list of responsibilities.
Maintain working relationship with fellow staff members.
Properly utilize and maintain assigned equipment, ensuring it is in good working condition and all safety procedures are followed before use.
Observe all State, Federal, and Company safety standards/precautions while performing the task in to maintain a safe work environment.
Assist in maintaining records of scheduled maintenance procedures.
Additional projects and duties as assigned by the Maintenance Supervisor and Property Manager.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Technical Requirements
High school diploma or GED required.
Minimum of 2 years' experience in apartment maintenance or a related field, or an equivalent combination of education and experience.
HVAC certification required.
Pool certification is a plus but not required.
Valid driver’s license and clean driving record required.
Language Skills
Basic reading skills and ability to recognize word and number patterns.
Ability to print, speak simple sentences, and communicate effectively in English.
Mathematical Skills
Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals.
Ability to compute rate, ratio, and percent, and interpret basic bar graphs.
Reasoning & Interpersonal Skills
Ability to follow detailed written or verbal instructions.
Problem-solving skills for standard situations.
Strong people skills with the ability to communicate effectively with tenants and team members.
Computer Skills
PHYSICAL DEMANDS:
Ability to detect auditory and visual emergency alarms.
Ability to grasp, feel, and reach for objects and equipment using hands and arms.
Ability to quickly and easily navigate the property/building as required, meeting the job functions.
Ability to repeat various motions with the wrists, hands and fingers.
Regularly required to stand, walk, use hands, reach, climb, balance, stoop, kneel, crouch, crawl, and communicate; occasional sitting required.
Regularly lift and/or move up to 25 lbs, frequently up to 50 lbs, and occasionally up to 100 lbs.
Specific vision abilities required by this job include close vision, distance vision and color vision.
WORK ENVIRONMENT:
Occasional exposure to outside weather conditions, humidity, mechanical parts, airborne particles, extreme temperatures, and electrical hazards.
Background noise is moderate to heavy at times.
This is a drug-free workplace.
