Job Description
About Us
Alpenglow Homecare is a growing, professional home care provider in Missoula, MT, offering a supportive team environment, modern office setting, and opportunities for growth. We focus on family-centered, in-home care for medically fragile clients, helping individuals remain safely at home while supporting families through the complexities of care.
Job Overview
Detail-oriented Care Services Coordinator responsible for office operations, administrative support, and coordination of client services. Preferred knowledge of Medicaid Community First Choice and related Medicaid programs.
Responsibilities
- Manage office schedules, appointments, files, and vendor coordination
- Support financial tasks, budgeting, and training for new hires
- Perform general administrative duties, data entry, correspondence, and phone support
- Prepare and process program visit and intake paperwork
- Complete client visits and schedule in-person appointments
- Manage MPQH documentation, referrals, updates, and monthly submissions
- Communicate with caregivers, clients/Personal Representatives, and case management teams with proper documentation
- Process doctor authorizations, utilization tracking, assignment closures, discharges, and demographic updates
- Maintain program spreadsheets and records
- Support EVV processes, compliance, and training
- Respond to phones, walk-ins, and distribute intake packets
Experience & Skills
Required:
- Reliable vehicle and ability to travel weekly
- Strong organization, scheduling, and administrative skills
- Experience with vendor coordination, ADP, and medical office practices
- Ability to assist with budgeting and staff training
- High attention to detail
Preferred:
- Home health experience (1 year)
- Administrative clerk experience
Job Details
- Full-time, in-person position in Missoula, MT
- Benefits include 401(k), health, and paid time off
- Additional earnings through performance bonuses
- Must be able to commute to Missoula, MT
Job Type: Full-time
Pay: $43,000.00 - $46,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Experience:
- Home health: 1 year (Required)
Work Location: In person