Duties Include:
*Scheduling & dispatching technicians efficiently within the same geographical areas based on skills and location.
*Knowledge of basic computer programs & ability to learn new scheduling software programs.
*Effective communication between the customers and technicians. To include discussing our services, guarantees and pricing.
*Excellent communication skills with a teamwork mindset
*Handling customers' accounts regarding invoices, payments, complaints, or account changes needing to be made
*Experience working in a fast paced environment that involves multi-tasking & handling a high volume of customers and calls
*Responding to online submissions and customer messages regarding service inquiries and requests
*Assistance in other areas as requested by management
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Health insurance
- Paid time off
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
