The Regional Maintenance Manager reports directly to the VP of Maintenance & Capital Improvements. The Regional Maintenance Manager coordinates with respective Regional Property Managers daily and is responsible for managing all maintenance personnel, sub-contractors and vendors in the performance of all phases of maintenance and minor construction for the apartment community.
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Maintain and keep apartment interiors and exteriors in superior condition.
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Make sure all Annual Unit Inspections in their region are completed and closed out within their scheduled month.
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Ensure maintenance shops are organized and safe.
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Develop and maintain relationships with your Regional Managers.
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Over site of all Maintenance and Special projects.
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Provide Property Managers with updates of all maintenance performed, all areas of concerns, and personnel status.
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Work closely with Project Manager to complete projects within established budget.
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Walk Projects periodically to make sure work is being done at a timely manner and Vendor is providing High Quality work.
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Have constant knowledge regarding contracts and vendors, their services and goods.
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Negotiate with vendors to ensure best pricing on services and goods.
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Oversee all CORE properties to ensure conformance with the Resident Service Department Operating Manual.
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Decrease expense in maintaining CORE properties.
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Control expenditures, inventory and tools.
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Directly responsible for major troubleshooting.
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Conduct safety meetings.
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Oversee Maintenance Team Schedules.
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Manage time cards and vacation time for all Maintenance Technicians.
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Continuously trains and develops Maintenance Team to achieve maximum growth potential.
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Work with property manager to execute end of year Reviews.
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Recruit and select only the highest qualified individuals.
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Manage personnel with declining performance standards ensuring standards are maintained.
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Conduct bi-annual evaluations.
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Review all other evaluations within the department.
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Create and maintain a positive, stimulating and safe working environment.
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Achieve customer satisfaction through responsiveness to needs, enhanced communication and unparalleled professionalism.
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Must attend company sponsored events that relate to the development of the team, which, from time to time, may include overnight stay at locations away from the employee’s home.
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Other duties that may be needed or required as directed by the VP of Maintenance & Capital Improvements.
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Must possess ability to serve as a resource to others in the resolution of complex problems and issues.
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Ability to create and build a scope for Special projects.
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Ability to build relationships with vendor and negotiate pricing.
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Rely on experience and judgment to plan and accomplish assigned goals. May orient, train, assign and check the work of lower level employees.
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Ability to work with and understand persons of all ethnic and family backgrounds.
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Must demonstrate initiative, professionalism, integrity and exercise confidentiality in all areas of performance.
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Maintain work pace appropriate to given work load.
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Perform complex and varied tasks.
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Relate to others beyond giving and receiving instructions.
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Basic budgeting knowledge and understanding.
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Ability to forecast future projects and forward plan.
The Regional Maintenance Manager should have the following minimal knowledge, skills and abilities:
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Must reside within the geographic territory which they oversee.
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Five or more years of experience in a supervisory role within apartment maintenance.
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High school education or equivalent is needed with proficiency in both verbal and written communication skills.
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Exposure to various types of weather
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Standing, walking
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Frequent pushing, pulling, lifting up to 25 pounds
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Crawling, kneeling
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Twisting, carrying
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Working with hands
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Driving – Must have valid driver’s license and current insurance in order to drive for company purposes or have reliable transportation.
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Operate computer and office equipment
