About Us
At C. M. T. S. Service Center, Inc., we build lasting customer relationships by providing the best preventative maintenance programs in the area. Our goal is to minimize commercial vehicle downtime by keeping clients informed of necessary repairs that can be planned and scheduled in advance. We are seeking a dedicated and knowledgeable Truck Technician to join our A-team. If you take pride in your work and want to be part of a team that does the same, we encourage you to apply.
Job Summary
We are looking for a skilled Truck Technician who will be responsible for successfully performing a wide range of preventative maintenance and repair services on light to heavy trucks. This role requires strong diagnostic abilities, a commitment to quality, and a hands-on approach to problem-solving. This is a crucial position for ensuring accurate and lasting repairs that resolve customer concerns the first time.
Responsibilities
Diagnosis and Repair:
- Respond to customer complaints by performing test drives and using appropriate scan tools (J-Pro, Cummins Insite, etc.) to diagnose issues.
- Diagnose and repair steering, suspension, and brake systems, including ABS.
- Perform diagnostics and repairs on lighting systems, driveshaft U-joints, and carrier bearings.
- Use diagnostic codes, descriptions, and test results to accurately identify the cause and cure for failures.
- Research repair processes and procedures to ensure you are capable of performing the proposed repairs.
Service & Maintenance:
- Perform preventative maintenance services on a variety of trucks.
- Use an Android-based tablet with our shop management software to clock in/out of specific service orders, track time, and communicate findings.
- Record all diagnostic codes, descriptions, and test results.
- Predict an accurate amount of time needed to complete a repair.
Customer & Communication:
- Use our "complaint, cause, cure, and prevention of reoccurrences" model to accurately communicate findings to service writers.
- Recommend all necessary parts for a repair, including hardware, seals, gaskets, and fluids.
- Proactively identify what could go wrong with a proposed repair and develop a secondary plan as needed.
Shop Environment:
- Safely operate and maintain shop tools and equipment, including our wide array of specialized tools and diagnostic laptops.
- Adhere to all safety protocols and maintain a clean, dry, and organized workspace.
Qualifications
Experience:
- Previous experience in vehicle maintenance is required.
- Diagnostic skills and knowledge of the repair process are essential.
- Strong written communication skills for accurate documentation.
- Proficiency in using hand tools.
Technical Skills:
- Knowledge of air brake systems.
- Experience with steering and suspension, including alignments (training available).
- Ability to read electrical schematics to perform pinpoint testing.
- Knowledge of inspection processes for both automotive and commercial vehicles.
- Familiarity with hydraulic system basics.
Personal Attributes:
- Ability to work independently and as part of a team.
- Adaptability to service and repair auxiliary equipment (air compressors, generators, pumps).
- Strong organizational skills and attention to detail.
- A high level of professional accountability.
Compensation & Benefits
- Compensation: Good pay is commensurate with experience and ability.
- Incentive Bonus: Monthly incentive bonus plan for 100% efficiency and above.
- Work Hours: Typically 7 AM to 6 PM, Monday to Thursday.
- Shop Environment: A roomy 7,300 sq ft shop that is kept clean, dry, and warm in the winter.
Job Type: Full-time
Pay: $28.00 - $45.00 per hour
Expected hours: No less than 40.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Experience:
- Truck repair: 5 years (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
