Join Our Team!
We are seeking an experienced, motivated, and detail-oriented Accounts Receivable Specialist to join our growing urology practice. The ideal candidate is organized, dependable, and committed to providing exceptional customer service while ensuring timely and accurate reimbursement from both insurance carriers and patients.
This position plays a vital role in the financial health of our practice by managing insurance and patient accounts, resolving claim issues, and maintaining accurate account records.
Responsibilities
- Review and post patient and insurance payments accurately into the electronic medical record (EMR) system.
- Process incoming payments and ensure all payment information is entered correctly, including payment amount, date received, and payer information.
- Research and resolve outstanding insurance claims by working directly with commercial insurers, Medicare, Medicaid, and other payers.
- Identify and correct claim denials, payment discrepancies, and billing errors to maximize reimbursement.
- Submit corrected claims, medical records, operative notes, NDC numbers, prior authorizations, and any additional documentation required for claim processing.
- Follow up on unpaid or underpaid insurance claims in a timely manner.
- Contact insurance companies to verify claim status and resolve payment issues.
- Communicate with patients regarding billing questions, account balances, payment options, and financial responsibilities.
- Serve as a liaison between patients, insurance companies, and internal departments to resolve account concerns.
- Establish payment arrangements for outstanding patient balances when appropriate.
- Maintain accurate documentation of all account activity within the EMR.
- Perform general clerical and administrative duties related to accounts receivable.
- Ensure compliance with HIPAA regulations and all applicable billing guidelines.
Qualifications
- Previous experience in medical accounts receivable, medical billing, or healthcare revenue cycle management required.
- Experience working with electronic medical records (EMR/EHR) systems.
- Knowledge of insurance claim processing, denials, appeals, and payment posting.
- Familiarity with Medicare, Medicaid, and commercial insurance guidelines preferred.
- Strong problem-solving and analytical skills.
- Excellent communication and customer service abilities.
- Ability to prioritize tasks and manage multiple accounts in a fast-paced medical office.
- High level of accuracy and attention to detail.
- Proficiency with Microsoft Office and basic computer applications.
Why Join Us?
At our practice, you'll become part of a collaborative team dedicated to delivering outstanding patient care while maintaining excellence behind the scenes. We value professionalism, teamwork, and continuous growth, and we are committed to providing a supportive work environment where every team member can succeed.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Physical Setting:
Experience:
- insurance aging: 1 year (Preferred)
- CPT coding: 1 year (Required)
- ICD coding: 1 year (Required)
Work Location: In person
