Since 1991, our family-owned business has specialized in the construction, renovation, and service of custom swimming pools throughout the Richmond area. We take pride in delivering exceptional workmanship and outstanding customer service while building lasting relationships with our customers and employees.
We're looking for an organized, dependable, and customer-focused Administrative Support Specialist to join our team. This is an excellent opportunity for someone starting or growing a career in office administration. We are happy to train the right person who has a positive attitude, strong communication skills, and a willingness to learn.
Responsibilities
- Answer incoming phone calls and greet customers in a friendly, professional manner.
- Schedule service appointments and assist with coordinating construction and service calendars.
- Communicate with customers regarding appointments, scheduling, and project updates.
- Prepare estimates, invoices, work orders, and other office documents.
- Enter and maintain accurate customer records and job information.
- Assist with ordering office supplies and project materials.
- Support the construction and service teams with day-to-day administrative needs.
- Perform general office duties to help keep operations running smoothly.
Qualifications
- High school diploma or equivalent.
- Strong customer service and communication skills.
- Basic computer proficiency with Microsoft Outlook, Word, and Excel.
- Excellent organizational skills and attention to detail.
- Ability to multitask and work independently in a fast-paced office.
- Reliable, professional, and eager to learn.
- Previous office or customer service experience is helpful but not required.
Why Join Our Team?
- Competitive pay of $20.00–$23.00 per hour, based on experience.
- Full-time schedule: Monday–Friday, 8:00 a.m.–4:00 p.m.
- Evenings and weekends off.
- Paid training.
- Opportunity for long-term career growth.
- Work with a supportive team in a respected, family-owned company that has served the Richmond community for more than 35 years.
If you're looking for a stable career with a company that values teamwork, professionalism, and exceptional customer service, we'd love to hear from you. Apply today and become part of our family-owned business.
Pay: $20.00 - $23.00 per hour
Work Location: In person
