Schedule
Wednesday through Sunday, 8:30AM-5PM
What to Expect as a Perenn at Cheekwood Cafe Lead
- Lead by example in providing friendly, efficient, and knowledgeable customer service
- Oversee counter operations, including order taking, POS management, and cash handling
- Lead and assist team with making all coffee, tea, alcoholic, and non-alcoholic beverages
- Resolve guest concerns quickly and professionally
- Monitor service flow and adjust staffing or support as needed during peak hours
- Assist with food preparation, assembly, and expediting during service
- Maintain food safety, sanitation, and cleanliness in compliance with health regulations
- Support inventory management, including ordering, receiving, and minimizing waste
- Support onboarding and ongoing training of team members
- Oversee, assign, and communicate break schedules to FOH associates and servers
- Serve as a primary point of contact for Cafe Associates with questions or concerns, fostering an environment of confidentiality and trust
- Promote a positive, collaborative team environment across FOH and BOH
- Prepare weekly deposits
- Communicate with management regarding employee performance and personnel issues, handling write-ups and verbal warnings calmly and professionally
- Monitor and uphold company policies, procedures, and performance expectations
- Assume additional responsibilities as delegated, contributing to the overall success and operational efficiency of the company
About You
- 1–2 years of experience in food service leadership
- Experience in both customer-facing roles and kitchen/food prep preferred (including coffee and alcoholic beverages)
- Must have valid TN Server’s Permit (or receive within 30 days of hire)
- Strong communication, leadership, and problem-solving skills
- Ability to multitask and remain calm in a fast-paced environment
- Basic knowledge of food safety standards and kitchen operations
- Flexible availability, including weekends, holidays, and swing shifts
- Strong organizational skills and keen attention to detail
- Excellent communication and interpersonal skills, with the ability to engage effectively with team members and guests
- Ability to work a flexible schedule, including weekends
- Self-starter
- Hospitality is at the heart of everything
Physical Requirements
- Prolonged periods of standing and walking
- Must be able to lift up to 50 pounds at a time
Transparent Hospitality is proud to be an equal-opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status, or any other status protected by applicable law.
Disclaimer for all TN candidates and employees: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
