We’re seeking for an energetic, people-first Call Center Representative to join our team! If you enjoy helping others, solving problems, and making someone’s day a little easier, this could be the perfect fit for you. Every call is an opportunity to create a positive experience for our members while working alongside a supportive team that values collaboration, growth, and great service.
As a full-time, in-office team member, you’ll connect with members by phone, answer questions, provide solutions, and help deliver the outstanding service our members count on every day.
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Be the friendly voice our members can rely on by handling inbound and outbound calls
- Help resolve questions and concerns with professionalism, empathy, and efficiency
- Update and maintain accurate member information in internal systems
- Identify member needs and provide helpful solutions and guidance
- Work closely with teammates to improve processes and create exceptional member experiences
- Use bilingual or multilingual skills, if applicable, to better support our diverse membership
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What We're Looking For:
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Previous call center or customer service experience preferred
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Strong communication and people skills
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Proficient with computers including Microsoft Office, data entry and multitasking
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Outbound calling experience is a plus
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Positive attitude with the ability to work both independently and as part of a team
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Someone who enjoys helping people and thrives in a team-oriented environment
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Schedule:
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Full-time, in-office position
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Monday through Friday
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8-hour shifts (start times may vary)
- No weekends or holidays — enjoy your evenings and weekends off!
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Benefits & Perks:
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401(k)
- Medical, dental, and vision insurance
- Paid time off
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Paid sick time
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Paid Holidays
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On-the-job training and growth opportunities
If you’re ready to bring your customer service skills, positive energy, and passion for helping people to a team that appreciates what you do, we’d love to hear from you. Apply today and start making a difference one call at a time!
