The Barista is responsible for ensuring guest satisfaction by mixing and serving beverages for guests and filling orders. He/she will provide guests with efficient, accurate and courteous service according to Caribe Royale Orlando Hotel standards.
Position Requirements
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Professional demeanor appropriate for a luxury environment.
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Able to handle a multitude of tasks in an intense, ever-changing environment.
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Demonstrated ability to implement standards/procedures and sequence of service consistently.
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Previous café experience preferred.
Responsibilities
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Prepare beverages to customer specifications.
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Make appropriate suggestion of food and beverages (employ suggestive selling and up selling technique).
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Offer customer demonstrations and samples using brewing equipment.
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Maintain clean and organized workspace.
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Follow health, safety and sanitation guidelines for all products.
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Follow store policy and procedures for operational flow at each station.
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Follow standards for merchandising, stocking, rotating and storing products.
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Follow cash handling procedures and cash register policies.
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Contribute to store goals for increasing sales and improving profits.
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Any other reasonable duties as required by management.
Education
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High school diploma or GED
Skills and Abilities
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Ability to communicate in the English language. Second language is a plus.
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Ability to work flexible schedules including holidays and weekends.
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Knowledge of proper chemical handling, cleaning techniques and use of equipment, machinery.
Physical Requirements
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Able to work in a fast-paced environment.
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Must be able to work in a fast-paced environment, be physically fit in order to lift, pull and push items up to 50 pounds.
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Requires standing/walking/reaching and bending throughout shift.
