About Neocomm
Neocomm, one of the largest Boost Mobile retail partners, is looking for reliable, motivated individuals to join our team! We provide professional-level customer care and help our community stay connected with the latest wireless technology. If you are tech-savvy, love hitting sales goals, and want a career with growth potential, we want to hear from you.
Job Summary
Join our dynamic team as a Wireless Sales and Customer Service Associate, where your enthusiasm and communication skills will drive customer satisfaction and sales success. In this energetic role, you will engage with customers to understand their needs, demonstrate the latest mobile products, and provide exceptional service that keeps clients coming back. Your proactive approach will help customers find the perfect wireless solutions while ensuring a smooth shopping experience. This position offers an exciting opportunity to develop sales expertise, enhance product knowledge, and thrive in a fast-paced retail environment.
Key Responsibilities
- Drive Sales: Meet and exceed performance goals by matching customers with the best wireless plans and devices.
- Customer Rapport: Use your communication skills to build trust and recommend the right products for each customer's needs.
- Technical Support: Professionally resolve customer service and technical issues in a timely manner.
- Stay Current: Keep up-to-date with the latest telecommunication trends and network technology.
Skills
- Proven experience in retail sales or customer service environments, preferably within wireless or electronics sectors.
- Strong communication skills with the ability to explain technical features clearly and effectively.
- Bilingual abilities (SPANISH) are a plus to serve diverse customer bases better.
- Demonstrated proficiency in POS systems, cashiering, and basic math for transactions.
- Experience in supervising or leading team activities is desirable for growth opportunities.
- Knowledge of merchandising, stocking procedures, and retail math to manage inventory efficiently.
- Excellent phone etiquette and customer service skills to foster positive interactions at all times.
Representante de Ventas – Boost Mobile (Neocomm)
Neocomm, uno de los socios minoristas más grandes de Boost Mobile, está buscando personas confiables y motivadas para unirse a nuestro equipo. Brindamos atención al cliente de nivel profesional y ayudamos a nuestra comunidad a mantenerse conectada con la última tecnología inalámbrica. Si eres una persona proactiva, te apasiona la tecnología y quieres una carrera con potencial de crecimiento, ¡queremos conocerte!
Compensación y Beneficios
- Pago: $15.00 – $20.00 por hora (Salario base + Comisión/Bono garantizado)
- Tipo de empleo: Tiempo completo o medio tiempo (Presencial)
- Horario: Horas flexibles; turnos de 8 o 10 horas disponibles
- Beneficios:
- Capacitación pagada continua
- Descuentos para empleados en productos de la tienda
- Entorno de trabajo colaborativo y de apoyo
- Oportunidades claras de crecimiento profesional y roles gerenciales
Responsabilidades Clave
- Impulsar las ventas: Cumplir y superar las metas de rendimiento recomendando los mejores planes y dispositivos inalámbricos.
- Relación con el cliente: Utilizar tus habilidades de comunicación para generar confianza y recomendar los productos adecuados para las necesidades de cada cliente.
- Soporte técnico: Resolver problemas técnicos y de servicio al cliente de manera profesional y oportuna.
- Actualización tecnológica: Mantenerse al día con las últimas tendencias en telecomunicaciones y tecnología de redes.
Requisitos
- Educación: Diploma de escuela secundaria o GED.
- Técnico: Familiaridad con Microsoft Windows y Excel.
- Legal: Debe ser elegible para trabajar en los EE. UU.
- Logística: Debe contar con transporte confiable.
- Idiomas: Se prefiere Bilingüe (Inglés/Español).
- Actitud: Gran disposición para prosperar en un entorno de ventas y contribuir al éxito del equipo.
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Education:
- High school or equivalent (Required)
Experience:
- Wireless sales: 1 year (Required)
Language:
Ability to Commute:
- Baltimore, MD 21217 (Required)
Ability to Relocate:
- Baltimore, MD 21217: Relocate before starting work (Preferred)
Work Location: In person
