We’re a Customer Service Representative to support a major growth initiative within our telecommunications and wireless services team. In this role, you’ll work directly with Verizon customers to provide personalized service, answer questions about wireless and internet options, and assist with upgrades, billing, and new account activations.
What You’ll Do as a Customer Service Representative:
- Provide front-line customer support for Verizon wireless and internet services
- Answer questions about billing, account features, and plan options
- Assist customers with upgrades, troubleshooting, and new activations
- Promote Verizon’s latest wireless, home internet, and bundled service plans
- Maintain detailed records of customer interactions and service updates
- Meet daily customer satisfaction and sales support goals
- Educate customers on promotions, equipment features, and service benefits
- Represent the Verizon brand with professionalism, accuracy, and integrity
Who We’re Looking For:
- Strong communication skills with a passion for customer service
- A self-starter who thrives in a sales-driven, telecom-focused environment
- Interest in Verizon products, wireless technology, and internet service plans
- Ability to handle customer concerns with patience and positivity
- Team-oriented and motivated to meet performance benchmarks
- Previous customer service, retail, telecom, or sales experience is a plus
What You’ll Gain as a Customer Service Representative:
- Weekly pay
- Full training in telecom services, Verizon product knowledge, and customer engagement
- Real experience in sales support, telecom customer service, and wireless solutions
- Advancement into Account Manager, Team Lead, or Sales Consultant roles
- A performance-based, fast-paced environment with recognition and growth potential
Job Type: Full-time
Pay: $800.00 - $1,300.00 per week
Work Location: In person
