Position Summary:
3 Tone Enterprise is seeking a friendly, professional, and highly organized Receptionist to serve as the first point of contact for visitors, clients, and employees. This role is responsible for creating a welcoming experience while supporting daily administrative operations across the organization. The ideal candidate is customer-service oriented, detail-focused, and thrives in a fast-paced office environment where multitasking and professionalism are essential.
Key Responsibilities:
- Greet and welcome visitors, clients, vendors, and employees in a professional and courteous manner
- Answer, screen, and direct incoming phone calls while providing accurate information and exceptional customer service
- Manage the front desk and maintain a clean, organized, and welcoming reception area
- Receive, sort, and distribute incoming mail, packages, and deliveries
- Coordinate outgoing mail, shipping, and courier services as needed
- Schedule appointments, meetings, and conference rooms for internal teams and visitors
- Assist with administrative tasks including filing, scanning, data entry, document preparation, and record maintenance
- Support onboarding activities by welcoming new hires, preparing visitor badges, and assisting with office logistics
- Coordinate with internal departments to ensure smooth communication and efficient office operations
- Respond to general inquiries from customers, vendors, and employees in a timely and professional manner
- Maintain confidentiality when handling sensitive company and employee information
- Uphold the company's core values: Integrity, Innovation, Accountability, and Teamwork
Qualifications:
- Excellent verbal and written communication skills with a professional and welcoming demeanor
- Strong customer service and interpersonal skills
- Exceptional organizational and multitasking abilities with strong attention to detail
- Ability to prioritize tasks and remain composed in a fast-paced office environment
- Proficiency with Google Workspace (Docs, Sheets, Gmail, Calendar)
- Comfortable interacting with individuals at all levels of the organization
- Strong problem-solving skills and a proactive approach to supporting office operations
- Previous experience in a receptionist, administrative assistant, front desk, customer service, or office support role preferred
Requirements:
- High School Diploma or equivalent
- Minimum one year of receptionist, administrative, customer service, or office support experience in a professional office environment
- Comfortable managing a high volume of phone calls, visitors, and administrative tasks throughout the day
- Ability to maintain a professional appearance and positive attitude while representing the company
- Ability to work full-time in an office environment while effectively managing multiple priorities
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
