We are seeking an experienced bilingual customer service associate to be part of our team. The main responsibilities of this position include assisting the sales department with technical support in Spanish, answering questions about the products and services we offer, and collecting information about customers' concerns. Candidates must have at least 2 years of experience in a client services or customer relations position and be ready to hit the ground running.
Responsibilities:
- Work in a customer service capacity, specifically with bilingual customers
- Adhering to company policies and procedures.
- Ability to solve problems effectively.
- Ability to answer questions regarding company procedures and policies.
- Customer service experience.
Job Type: Full-time
Pay: $10.00 - $13.00 per hour
Work Location: In person