St. Mary’s Healthcare has been providing high-quality, compassionate healthcare to the people of Montgomery and Fulton counties since 1903. At St. Mary’s Hospital, the Rao Outpatient Pavilion and other locations, the local, independent healthcare organization offers the comprehensive, critical services its community needs and deserves. St. Mary’s Healthcare has also been named a 2025 Times Union Top Workplace—the first acute care hospital in the Capital Region to earn the distinction since the Times Union launched the recognition program 14 years ago.
Job Requisition: SENIO001907
Employment Type: Full-time
Hours Per Week: 40-hour/week
Hiring range: $72,092.80 to $108,368.00
The actual compensation for this position will be determined based on experience and other factors permitted by law.
Responsibilities:
- Participates and/or leads in the improvements and developments of workflows within both the hospital and the ambulatory environments, as it pertains to clinical applications.
- Develops, implements, maintains and supports the continued optimization of the clinical modules of the EMR, to streamline workflow for staff and meet provider needs.
- Support of clinical interfaces, both internal and external to the hospital.
- Support of the Electronic Medical Record (EMR) for performance enhancement.
- Successfully troubleshoots clinical application issues that can be highly complex.
- Works with the various department leads to determine operational needs and improve processes.
- Provides consultative advice to departmental and organizational leadership, and guidance to others within the IS Department.
- Maintains up-to-date knowledge of available clinical application enhancements and requirements to facilitate improvements.
- Performs testing of new applications, workflows, and EMR system enhancements prior to go-live. Responsible for application deployment, process improvement, and change documentation.
- Works closely with clients to explain business and technical issues, while responding to user issues.
- Coordinates projects, daily tasks, and other duties as assigned by possessing a comprehensive understanding of project management disciplines
Requirements:
- Must possess strong communication and documentation skills.
- Must be comfortable with providing technical assistance both remotely and in person.
- Within scope of job, requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a fast-paced environment.
Minimum Qualifications:
Education: Associate's degree or Bachelor's degree
Work Experience:
- 3-5 years of clinical application experience required. Specifically, with the Meditech EMR product line.
- Meditech Expanse experience a plus
Required Skills and Attributes:
- Ability to organize and establish day-to-day priorities while using critical thinking skills in all aspects of the job.
- Must be able to multitask while remaining professional, focused, composed and positive.
- Excellent customer service skills
- Displays integrity, friendliness, and compassion.
- Must be able to establish an appropriate and effective rapport with others.
- Demonstrates flexibility
- Takes initiative
- Able to work in a fast-paced environment
- Embrace new opportunities to grow both personally and professionally.
- Effective critical thinking and problem-solving skills.
- Proficient with various Microsoft Office products (Word and Excel).
- Strong organizational skills.
- Effective interpersonal skills.
Ability to take and follow direction in a positive and appropriate manner.
Ability to work as part of a team and independently.
Must be able to demonstrate effective and appropriate written and oral communication skills.
- Must be able to speak, read, write and follow instructions in English.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
