Collins College of Hospitality Management – Cal Poly Pomona Student Employment Opportunity
Position Title: Restaurant Operations Student Employee – Front-of-House & Back-of-House
Hourly Rate: $17.50
Hours: Up to 20 hours per week
Eligibility: Open to Collins College of Hospitality Management students
Work Experience Credit: Hours may be applied toward the 800-hour work experience requirement for graduation.
The Restaurant at Kellogg Ranch (RKR) is a fine dining restaurant operated by the students and faculty of The Collins College of Hospitality Management at Cal Poly Pomona. RKR offers an exceptional learning environment where students gain hands-on experience in restaurant operations, culinary arts, and guest service. Students are trained to manage and deliver a real-world dining experience that emphasizes excellence, professionalism, and hospitality.
Front-of-House (FOH) Positions
Students working in the Front-of-House will engage directly with guests and ensure an exceptional dining experience. Positions include:
- Host/Hostess: Greet and seat guests, manage reservations, and coordinate guest flow.
- Server: Provide tableside service, take and deliver orders, and ensure guest satisfaction.
- Bartender/Cashier: Process guest payments accurately and handle POS transactions.
Note: Front-of-House positions require cross-training across multiple roles, and assignments may be rotated based on business needs. For example, servers may also be scheduled to work as hosts, bartenders, or cashiers to support overall restaurant operations and develop well-rounded experience.
- Delivering professional, friendly, and efficient guest service.
- Maintaining knowledge of menu items, daily specials, and wine pairings.
- Following service protocols and safety standards.
- Assisting with restaurant setup, cleaning, and closing duties.
Students working in the Back-of-House will gain hands-on culinary and kitchen operations experience. Positions include:
- Line Cook: Prepare and plate menu items according to recipes and presentation standards.
- Prep Cook: Assist with ingredient preparation and maintain kitchen organization.
- Expeditor (Kitchen): Coordinate food orders, ensuring proper timing, accuracy, and quality before service.
- Following recipes, plating standards, and safety protocols.
- Maintaining a clean and organized kitchen station.
- Assisting chefs and culinary instructors as needed.
- Supporting food preparation for lunch and dinner service.
- Must be currently enrolled as a student at Collins College of Hospitality Management.
- Strong interest in hospitality, food service, or restaurant management.
- Excellent communication, teamwork, and organizational skills.
- Ability to work flexible hours during lunch and dinner service.
- Professional demeanor and commitment to guest service excellence.
- Hands-on, paid experience in a fine dining restaurant.
- Opportunities to apply classroom learning to real-world restaurant operations.
- Hours count toward the 800-hour work experience requirement for graduation.
- Valuable experience in both front- and back-of-house functions.
BACKGROUND CHECK POLICY:
Cal Poly Pomona Enterprises is committed to protecting the health, well-being, and safety of its campus community and assets. In furtherance of these goals, Cal Poly Pomona Enterprises will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check).
The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.
In determining the suitability of the candidate for the position, Cal Poly Pomona Enterprises will give an individualized assessment to any information regarding the criminal conviction history that the applicant submits for consideration such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for.
CSU along with Cal Poly Pomona Enterprises strongly recommend faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare an exemption from doing so. The systemwide policy can be found at COVID-19 Vaccination Interim Policy and any questions may be sent to [email protected].
Cal Poly Pomona Enterprises is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Cal Poly Pomona Enterprises may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodation with the employer.
