Summary: Accurately and efficiently correct minor machine malfunctions, process fills and jackpots and enhance the guests’ gaming experience to maximize slot handle. Promote a work environment that is pleasant and desirable.
Qualifications:
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Must have thorough understanding of the Silver Reef Gaming Commission pertaining to slot operations.
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The ability to understand and comply with all departmental and company rules and regulations, policies and procedures.
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Ability to maintain effective working relationships with staff.
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Ability to perform basic math.
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Excellent cash handling skills.
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Carry pouch with cash for quick and easy payment of jackpot winners as necessary.
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Ability to handle a significant number of guests with outstanding customer service.
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Perform job functions with attention to detail, speed and accuracy.
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Prioritize and organize tasks.
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Follow directions thoroughly.
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Work cohesively with managers, supervisors and co-workers as part of a team.
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Work independently with little to no supervision.
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Ability to operate a two-way radio.
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Computer experience in Windows 2000, Windows NT to CDS Systems Interface.
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Must be able to obtain and maintain a Silver Reef Casino Gaming License.
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Ability to perform assigned duties while still being able to listen and respond to radio communications.
Licensing Requirements:
Essential Job Functions:
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Maintain complete knowledge of and comply with departmental policies and procedures.
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Maintain complete knowledge of correct maintenance and use of casino equipment including; Two-way radio with earpiece and microphone, 10-key adding machine, and jackpot/fill ticket printer.
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Maintain compliance of all aspects of the Silver Reef Casino internal controls.
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Monitor and maintain compliance with all aspects of the Silver Reef Casino Gaming Commission.
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Maintain clear an open communications with guests and managers/supervisors.
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Evaluate operating procedures, recommend changes and implement-approved changes.
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Be knowledgeable with all aspects of the Silver Reef Casino Players’ Club Card and encourage guest participation.
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Monitor and maintain cleanliness and organization of assigned work areas.
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Perform job functions of additional positions as necessary.
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Report to work as scheduled and follow the break schedule as posted/notified.
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Respond to and open tilted slot machines to determine if maintenance or a fill is required.
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Complete minor maintenance on slot machines.
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Complete maintenance write-up for slot machines that require a slot technician.
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Complete the Attendant Card every time a slot machine is opened.
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Print fill tickets and process with appropriate signatures.
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Fill machines as required.
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Respond to slot machines with jackpots and determine if the jackpot is valid.
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Calculate jackpots amounts for jackpots not registering on the CDS system.
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Process jackpot and fill tickets manually when the CDS system is not functioning.
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Print jackpot tickets and process with appropriate signatures.
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Obtain customer identification and complete appropriate and relevant tax forms to include:w2G, 1042, 1001 and W9.
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Adhere to Title 31 reporting requirements and make the necessary postings.
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Circulate throughout assigned area, keeping conversations with co-workers and other team members to a minimum.
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Maintain positive guest relations at all times.
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Maintain confidentiality of pertinent casino data and guests.
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Be knowledgeable about the Silver Reef Casino’s services, features, attractions, promotions and special events to respond accurately to guest/team member’ inquiries.
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Be familiar with the CDS slot system.
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Notify your supervisor if you need assistance, require additional help or observe suspicious activity.
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Be completely knowledgeable about the basic functions of slot machines.
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Count down and secure change banks when required.
Physical/Mental Requirements:
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Must possess the ability to access all areas of the property with some instances in a rapid manner.
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Must be able to speak and write fluently in the English language.
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Requires the ability to maintain physical stamina and proper mental attitude to work under pressure when dealing with difficult situations and meeting deadlines.
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Must be able to stand for prolonged periods and to frequently bend, reach and kneel.
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Maintain a professional, well-groomed appearance, adhering to the Silver Reef Casino appearance standards.
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Requires use of a two-way radio including earpiece and microphone.
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Requires manual dexterity to use a personal computer and other office equipment.
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Ability to lift multiple fills, coin bags, cans of coins and carry them to various locations throughout the casino. Approximate: Up to 100 pounds.
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Must be able to manually open and close a slot machine door with multiple latches that turn as the door is lifted to open Regular, predictable attendance required.
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Must have the manual dexterity to handle small hand tools.
Working conditions:
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Work is performed on the casino floor in areas that may be unusually hot, cold noisy, smoky and/or poorly lighted.
Qualifications:
-
Must have thorough understanding of the Silver Reef Gaming Commission pertaining to slot operations.
-
The ability to understand and comply with all departmental and company rules and regulations, policies and procedures.
-
Ability to maintain effective working relationships with staff.
-
Ability to perform basic math.
-
Excellent cash handling skills.
-
Carry pouch with cash for quick and easy payment of jackpot winners as necessary.
-
Ability to handle a significant number of guests with outstanding customer service.
-
Perform job functions with attention to detail, speed and accuracy.
-
Prioritize and organize tasks.
-
Follow directions thoroughly.
-
Work cohesively with managers, supervisors and co-workers as part of a team.
-
Work independently with little to no supervision.
-
Ability to operate a two-way radio.
-
Computer experience in Windows 2000, Windows NT to CDS Systems Interface.
-
Must be able to obtain and maintain a Silver Reef Casino Gaming License.
-
Ability to perform assigned duties while still being able to listen and respond to radio communications.
We have 1 fulltime and 1 part-time position available. Base pay is $13.50 an hour, plus tips (average $12.00hr).
