We are seeking a reliable and professional Front Desk Clerk to join our team. The ideal candidate will have excellent customer service skills, and the ability to handle a variety of tasks in a fast-paced environment.
Key Responsibilities:
- Greet and assist guests with check-in and check-out procedures.
- Answer and manage phone calls, reservations, and guest inquiries promptly and professionally.
- Handle guest requests, complaints, and issues with courtesy and efficiency.
- Post charges, process payments, and balance the shift with accuracy.
- Maintain a clean, organized, and welcoming front desk and lobby area.
- Communicate effectively with housekeeping, maintenance, and management to ensure smooth operations.
- Follow hotel policies, safety, and security procedures at all times.
Qualifications:
- Reliable, punctual, and professional in appearance and attitude.
- Have a valid driver's license.
- Strong communication and customer service skills.
- Ability to work independently and handle multiple tasks efficiently.
- Basic computer and cash-handling skills required.
- Flexible to work weekends, holidays, and variable shifts if needed.
Job Types: Full-time, Part-time
Pay: $19.25 - $20.00 per hour
Benefits:
- 401(k)
- Flexible schedule
- Free parking
License/Certification:
- CA driver's license (Required)
Work Location: In person
