Customer Service & Registration Specialist – Full-Time (with Benefits)
Join a team that helps people move forward.
Our organization provides court-ordered prevention and education programs to individuals referred by the courts and community agencies. We’re looking for a friendly, tech-savvy, and dependable Customer Service & Registration Specialist to be the welcoming voice and face of our office.
Position Overview
This position is responsible for answering phones, assisting students with class registration, processing payments, and performing a variety of administrative and data entry tasks. The ideal candidate enjoys helping others, stays organized in a fast-paced setting, and delivers excellent customer service.
Responsibilities
- Answer incoming phone calls and provide helpful, accurate information
- Greet students and visitors in person and assist with check-in or registration
- Register students for classes
- Accept and process payments accurately
- Perform data entry, filing, and general office tasks
- Maintain professionalism, confidentiality, and positive communication at all times
- Support administrative and program staff as needed
Qualifications
- Strong customer service and communication skills required.
- Professional and courteous demeanor
- Proficient with computers, Microsoft Office, and data entry required.
- Excellent attention to detail and organizational skills
- Ability to multitask and work independently
- Prior experience in customer service, registration, or office administration preferred
Benefits & Perks
We believe that great work starts with supporting our people. That's why we offer a comprehensive benefits package designed to promote your health, financial well-being, and work-life balance.
Our benefits include:
- Comprehensive medical, dental, and vision insurance
- 401(k) retirement plan with company matching
- Paid Time-Off
- Life and disability insurance
- Weekly Pay
We're committed to fostering an inclusive, supportive workplace where every team member has the resources and opportunities to grow personally and professionally. Benefits may vary based on employment status.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Clinton Township, MI 48036 (Required)
Work Location: In person
