Senior Consultant — Appian Connected Claims
Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA, seeking a Senior Consultant specializing in Appian Connected Claims. This is a remote consultant position.
The Senior Consultant – Appian Connected Claims is a key delivery and advisory role responsible for leading end-to-end implementations of Appian's Connected Claims platform for insurance and public sector clients. You will bridge business requirements and technical solutions, guiding clients from discovery through go-live while serving as a trusted advisor on claims process transformation and intelligent automation.
Roles & Responsibilities
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Design end-to-end Appian Connected Claims solutions aligned to client business and technical requirements
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Define integration patterns with core systems (policy admin, billing, document management, third-party data providers)
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Lead architectural reviews and ensure scalability, security, and compliance standards are met
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Develop and own solution design documents, data flow diagrams, and technical specifications
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Serve as the primary day-to-day point of contact for client stakeholders, including claims leadership and IT teams
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Facilitate workshops, sprint reviews, and executive status meetings
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Manage project scope, risks, and dependencies in partnership with the project manager
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Build long-term trusted advisor relationships that generate follow-on opportunities
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Configure and extend Appian Connected Claims including FNOL, triage, adjudication, and settlement workflows
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Develop and review Appian process models, interfaces, records, and integrations
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Guide and mentor junior developers on Appian best practices and coding standards
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Support UAT, performance testing, and production deployment activities
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Elicit, document, and validate business and functional requirements across claims domains
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Map current-state claims processes and design future-state workflows with measurable KPIs
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Translate complex claims operations terminology into actionable platform configurations
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Identify and articulate process improvement opportunities enabled by automation and AI
Requirements
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5+ years of consulting or implementation experience, with at least 3 years on the Appian platform
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Hands-on experience with Appian Connected Claims or equivalent Appian insurance/claims solutions
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Appian Senior Developer certification (or equivalent demonstrated proficiency)
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Strong understanding of P&C or health insurance claims lifecycle — FNOL, investigation, adjudication, subrogation, and settlement
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Proven ability to lead client-facing engagements independently from requirements through deployment
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Experience integrating Appian with external systems via REST/SOAP APIs, Kafka, or ESB middleware
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Excellent communication skills with ability to present to both technical teams and executive stakeholders
Preferred qualifications
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Experience with Appian AI/ML capabilities including intelligent document processing or predictive analytics in claims
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Familiarity with ACORD standards and claims data models
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Prior involvement in digital claims transformation or STP (straight-through processing) initiatives
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Knowledge of regulatory compliance considerations in claims handling (state DOI requirements, fraud detection mandates)
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Experience in an Agile/SAFe delivery environment
Benefits
Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.
Some of our competitive benefits include
- Generous Paid Time Off (PTO) and all Federal Holidays off
- Comprehensive Health and Dental Insurance Coverage
- Retirement Savings Plan
- Pre-Tax Benefit Programs
- Wellness and Work-Life Support
- Professional Development
- Performance and Referral Bonuses
- Life and Disability Insurance
