Team Leader – Warehouse Setting
Summary:
The position description of the Warehouse Team Leader includes overseeing Warehouse personnel, guiding, organizing, motivating, and delegating the workload ensuring that the team works together delivering quality customer service; and performing shipping and receiving responsibilities that include arranging deliveries and shipments within the Warehouse, and completing the daily metering and dispatch of outgoing goods and orders.
Supervisory Responsibilities:
Duties/Responsibilities:
The Warehouse Team Leader supports senior level management in the fulfillment of goods produced and received for sale to the customer base. Duties include but are not limited to:
- Assist with training and development of Warehouse personnel.
- Schedule and monitor courier trips ensuring efficient travel routes.
- Monitor employee performance and attendance, ensuring maximum proficiency and productivity.
- Perform shipping and receiving duties, recording and checking quantity and quality of shipment received, inputting received shipment into computer system and forwarding notification to recipient.
- Responsible to make arrangements for pick-up by the carrier specified on the purchase order (or best practice).
- Maintain the work area and equipment in a clean and orderly condition, following prescribed safety regulations.
- Processing and sorting all incoming and outgoing mail.
- Completion of bills of lading and customs paperwork.
- Attendance and punctuality are critical.
QUALIFICATIONS
- To perform this job successfully, an individual must be detail-oriented and able to multitask in a fast-paced environment while performing each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Schedule
- Monday to Friday
- 5pm to 2am (subject to change, to meet operational requirements)
EDUCATION and/or EXPERIENCE
- A high school diploma or GED equivalent is required.
- Experience in leadership roles.
- Strong organizational, verbal, written, and interpersonal communication skills.
- Experience with Microsoft applications including Excel, Word and Outlook.
PHYSICAL REQUIREMENTS
- Must be able to lift and carry boxes weighing up to 50lbs.
Competencies:
Effective Relationships:
- Teamwork
- Effective Communication
- Responsibility
- Interpersonal Skills
WORK ENVIRONMENT
- May require periodic overtime and standing, walking, kneeling, squatting, bending, reaching, as well as working in hot or cold temperatures with exposure to noise, dust, odors, etc