Job Summary
Great Basin Behavioral Health seeks a full-time receptionist/scheduler to join our team!
*** This is a closing position and will need flexibility to stay as late as 7pm most nights; occasionally, the position will require opening as early as 745am.
About Great Basin Behavioral Health:
- We are locally owned and operated with active, onsite management who are invested in the community
- We are involved and committed; we are a field placement for numerous graduate students, sponsor and fully fund a graduate student scholarship at UNR, and donate to several local schools and community agencies annually
- We offer benefits to all full-time employees, including paid time off and retirement, HHP health insurance, as well as paid liability insurance and paid training
See our website at https://www.greatbasinbehavioral.com for more details about our agency!
*** IMPORTANT***
***The schedule will typically be Monday through Friday, though, hours may vary depending on the agency's demands and other admin staff needing coverage for sick time/vacation.***
***Afternoon work availably is required until 7pm. ***
Responsibilities and Duties:
- Assist in more complex duties involving billing, insurance denials, and management of angry or upset clients
- Assist in training new admin staff as needed
- Manage and coordinate scheduling on behalf of agency staff
- Answer phones and assist with faxing, filing, and other tasks as needed
- Complete and document interactions between admin and clients
- Assist with insurance authorizations, denials, and secondary billing as needed
- Attend meetings and training as necessitated by agency
- Coordinate care between clients and professionals both internally and external to the agency
- Follow all legal and ethical requirements relative to state and local laws, especially in relation to HIPAA and privacy laws relative to healthcare
Position Requirments:
- Hours may vary, however, will typically be Monday to Friday, depending on the needs of the agency. Flexibility with hours is required for the selected candidate.
- Customer service experience and ability to multitask
- A strong emphasis on ability to manage information and remain organized, yet efficient
- Some college preferred, but not required
- Computer, fax, and phone competence is required and must be demonstrated through previous work history
- We use Apple based equipment; candidate need be proficient in the use of a Mac and/or able to learn quickly; most of our work is web based through a browser.
Compensation and Benefits:
- Pay DOE and level of training/education
- Pay is hourly but may be changed to salary at employers discretion
- Annual increases may be provided, depending on performance
- Matching retirement plan/401k, profit share, health insurance, and paid time off (full-time)
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Customer Service: 2 years (Preferred)
Work Location: In person
