We are seeking an experienced Senior Project Manager to lead custom retail display and kiosk projects from concept through production and delivery.
This role serves as a key connection between our clients, Account Executives, and internal project teams. The Senior Project Manager oversees project scope, schedules, budgets, and priorities while providing the direction needed to keep complex projects moving forward.
In addition to project leadership, each Senior Project Manager directly supervises an assigned Production and Logistics Specialist and is responsible for providing direction, delegating work, supporting development, and completing supervisory responsibilities in a timely and effective manner.
Essential Duties and Responsibilities
This list of duties and responsibilities is not all-inclusive and may evolve as business needs change.
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Review client objectives and project requirements to establish scope, timelines, budgets, priorities, and responsibilities.
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Lead project activities from concept through completion, keeping projects on schedule, within budget, and aligned with quality expectations.
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Prioritize and manage multiple projects with varying schedules and levels of complexity.
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Develop and communicate clear scopes of work.
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Support Account Executives with sales strategy by providing project knowledge, technical information, cost considerations, and recommendations.
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Maintain communication with clients, vendors, Account Executives, and internal teams throughout the project.
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Provide technical guidance and resolve project issues as they arise.
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Review project costs, budgets, and margins and recommend adjustments when needed.
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Read and interpret engineering drawings to support project planning and execution.
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Define instruction sheet requirements, take necessary product or process photos, and develop clear instructional copy.
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Travel occasionally to client locations, assembly facilities, vendors, printers, and other work sites. This may include assisting Account Executives with client meetings and presentations.
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Directly supervise an assigned Production and Logistics Specialist, providing clear expectations, direction, support, and accountability.
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Delegate project responsibilities and tasks appropriately based on workload, priorities, deadlines, and development opportunities.
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Participate in the continued development and improvement of departmental processes and procedures.
Required Skills/Abilities
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Strong project management and organizational skills with the ability to balance multiple priorities and deadlines.
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Working knowledge of project budgets, costs, margins, and estimating.
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Ability to read and understand engineering drawings; mechanical aptitude is preferred.
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Strong problem-solving and decision-making skills.
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Effective written and verbal communication skills with clients, vendors, and internal teams.
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Strong leadership skills with the ability to supervise, delegate, coach, provide constructive feedback, and hold others accountable.
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Ability to address project or personnel challenges in a timely, professional, and solutions-focused manner.
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Strong attention to detail and commitment to quality.
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Proficiency with Microsoft Word, Excel, Outlook, and other business software.
Education and Experience
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Bachelor’s degree in Business, Project Management, or Operations
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5-10 years of experience in project management or related experience.
About Frank Mayer
At Frank Mayer, we specialize in large-scale rollouts of custom digital kiosks and retail displays for enterprise and growth-oriented brands. With a focus on premium design, expert customization, and end-to-end service, we manufacture tailored customer engagement solutions that help our clients expand their reach, increase sales, and strengthen their brands.
Founded in 1931, Frank Mayer is a third-generation, family-owned business with 95 years of experience bringing ideas to life.
Life at Frank Mayer
For 95 years, our people have been at the heart of what we do. Our culture is built on collaboration, respect, creativity, and a shared commitment to our customers.
As a family-owned company, we value the people behind the work. You’ll have the opportunity to work alongside experienced team members across sales, design, engineering, production, purchasing, assembly, and distribution to bring unique projects from an idea to a finished product.
We’re proud of our history, but we’re also excited about what’s ahead. If you enjoy solving problems, building relationships, seeing tangible results from your work, and being part of a team where your contributions matter, we’d love to meet you.
