We Empower the Fighting Spirit in You!
The Day Spa Lead is responsible for driving the success of our Recovery Center by ensuring a premium member experience and delivering high-quality service. You will lead the department through science-backed recovery modalities, professional session delivery, and a focus on growing the recovery community within the gym.
What We Offer
- Compensation: Commission and performance-based bonuses.
- Comprehensive Benefits: Health, Dental, and Vision insurance (for eligible employees).
- Growth: Tuition assistance and opportunities for career advancement.
- Perks: Free gym membership, employee discounts, and free or discounted recertifications (NASM, ACE, ISSA).
Key Responsibilities
Service & Session Delivery
- Expert Recovery: Conduct safe and effective recovery sessions using our state-of-the-art modalities.
- Science-Based Results: Focus on changing lives through Service, Science, and Sales, ensuring accurate administration of client programs and modality usage.
- T.R.A.I.N. Values: Bring our core values to life by being Timely, Ready, Aware, Inspiring, and Noble in every interaction.
- Department Standards: Maintain the organization, cleanliness, and professional presentation of the Recovery Center.
Sales & Member Engagement
- Drive Revenue: Sell Recovery Center subscriptions and provide introductory sessions to members and guests.
- Brand Ambassador: Act as a leader on the floor, promoting the UFC GYM “Train Different” philosophy.
- Community Involvement: Assist members and encourage regular involvement in the Recovery Center to enhance their overall fitness results.
- Professionalism: Respond to all requests and inquiries from guests and staff with the highest level of professionalism.
Administration & Training
- Program Management: Oversee the administration of client programs, including dotFIT and supplement integration.
- Onboarding: Participate in our paid onboarding program to master the fundamentals of sales and business growth.
Qualifications
- Experience: Proven background in customer service and sales; experience in a spa or wellness environment is preferred.
- Skills: Strong communication skills and the ability to set up and execute successful weekend events.
- Education: High School Diploma or GED required.
- Certifications:
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Current CPR/AED certification.
- Current dotFIT certification (or in progress).
- A nationally recognized Personal Training certification is a plus.
- Availability: Must be able to work weekends and maintain a flexible schedule.
Ready to lead the future of fitness recovery? Apply today! We respond to all applications.
