Company Overview
FirstLight Home Care is a leading provider of home care services dedicated to enhancing the quality of life for individuals in need. With a mission to deliver exceptional, compassionate care, we empower our clients—seniors, veterans, and those recovering from illness—to age with dignity and independence in the comfort of their own homes.
Summary
NOTE: This is a HYBRID Scheduler Caregiver role. Initially you will be required to be a Caregiver for clients during the week while working in the office 1 or 2 days a week as a scheduler. As business grows more hours will be spent as a scheduler in the office up to full time.
As a Scheduler at FirstLight Home Care, you will play a vital role in coordinating care services for our clients. This position is essential to our mission of providing high-quality support and ensuring that our clients receive the care they need when they need it.
Responsibilities
- Coordinate and manage scheduling of caregivers to meet client needs effectively.
- Communicate with clients and their families to understand care requirements and preferences.
- Maintain accurate records of schedules, client information, and caregiver assignments.
- Ensure compliance with HIPAA regulations and maintain confidentiality of client information.
- Assist in resolving scheduling conflicts and address any issues that arise promptly.
- Collaborate with management to optimize staffing levels based on client demand.
- Provide exceptional customer service to clients and caregivers alike.
Qualifications
- Proven experience in medical scheduling or administrative roles within the healthcare industry.
- Strong organizational skills with the ability to manage multiple schedules efficiently.
- Knowledge of HIPAA regulations and commitment to maintaining confidentiality.
- Excellent communication skills for effective interaction with clients and team members.
- Bilingual abilities are a plus but not required.
- Customer service experience is essential for fostering positive relationships.
Overview for Caregiver
We are seeking compassionate individuals to join our team as Home Health Aides. As a Home Health Aide, you will play a crucial role in providing essential care and support to patients in their homes.
Responsibilities
- Assist patients with personal care tasks, such as bathing, grooming, and dressing
- Provide companionship and emotional support to patients
- Help with meal preparation and feeding
- Perform light housekeeping tasks, including cleaning and laundering
- Monitor and report changes in patient health status
- Assist with mobility and physical therapy exercises as needed
Qualifications
- Prior experience in home health or a related field is preferred
- Certification in CPR is requited
- Familiarity with hospice care and memory care practices is advantageous
- Strong understanding of patient care principles and practices
- Ability to maintain accurate medical records and documentation
- Excellent communication skills and empathy towards senior patients
- Must be legally authorized to work in the country
If you are passionate about providing quality care to those in need and making a difference in people's lives through exceptional scheduling and coordination, we invite you to apply today to join our dedicated team at FirstLight Home Care.
Please see the link below to the new Care Provider Background Screening Clearinghouse Education and Awareness website. This site was implemented under the directive of House Bill 531 (2025).
As part of these requirements:
“Each specified agency must include a clear and conspicuous link to the webpage on its website and provide the link in all job vacancy advertisements and posts by the qualified entity.”
https://info.flclearinghouse.com
Job Types: Full-time, Part-time
Pay: $18.00 - $19.00 per hour
Benefits:
Work Location: In person
