Job Summary
We are seeking a detail-oriented and organized Administrative professional for our repossession company. This role is essential in supporting our operations through effective communication, customer service, and administrative tasks. The ideal candidate will possess a strong understanding of Computers, phone systems, organization skills, motivated self-starter, along with excellent conflict management skills to handle various situations that may arise in the repossession process.
Responsibilities
- Manage daily administrative tasks to ensure smooth operations within the repossession company.
- Provide exceptional customer service by addressing inquiries and resolving issues related to repossession services.
- Assist in coordinating logistics for vehicle pickups, including load and unload procedures.
- Maintain accurate records of repossessed vehicles and ensure compliance with company policies.
- Collaborate with team members to facilitate effective communication and workflow. Position involves being cross-trained in all areas of the business. Daily tasks and positions may vary.
- Utilize basic vehicle knowledge to assist in logistics when necessary.
- Support agents with route planning and operational needs related to repossession services, start to finish.
- Confirm appoints on our online website and process the necessary paperwork that is directly related to these appointments. Attention to detail is extremely important for this role.
Requirements
- Proven experience in customer service, preferably within the automotive industry.
- Strong mechanical knowledge, including familiarity with automobiles, computer systems, and conflict management skills.
- Ability to work effectively in a fast-paced environment while maintaining attention to detail.
- Excellent communication skills and the ability to work collaboratively with team members.
- Join our team and contribute to our mission of providing reliable repossession services while ensuring a positive experience for our clients!
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
Ability to Commute:
- Falmouth, VA 22405 (Preferred)
Work Location: In person
