ERP Logistic Support Analyst
The Department of Administration's Division of Enterprise Applications' (DEA) SC Enterprise Information System (SCEIS) team is seeking an ERP Logistic Support Analyst to join our team. We are in growth mode, and it is an exciting time to be a contributing member of SCEIS! SCEIS is the backbone of our business processes and ultimately empowers decision makers to improve government for the citizens. If you enjoy working at the intersection of people, process, and technology, and motivated by a fast paced, multi-tasked and transforming environment, then this position could be for you! You will serve as a functional resource for the enterprise enhancement and primary support on the Logistics Team of SCEIS, and as such implement and maintain related functionality in SAP and other software products focusing on evaluating, configuration, and maintenance of SCEIS software to manage the State's Procurement and Financial System. This critical role is ideal for a critical thinker and skilled analytical professional who excels at cross-functional collaboration with a deep understanding of Enterprise Resource (ERP) systems. Come join the journey to deliver modern and sustainable enterprise applications and operations and positively affect SC Government systems!
This position is onsite in Columbia, SC.
Key Responsibilities:-
Provide operational support to state agencies for the resolution of support requests/incidents logged by the Help Desk. Act as a subject matter resource for logistics and procurement modules by diagnosing issues, recreating user scenarios, and delivering timely, effective solutions.
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Develop, maintain, and continuously improve clear, comprehensive documentation for procurement and logistics processes within DEA. Ensure materials accurately reflect current workflows, policies, and system functionality.
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Support and coordinate change management processes by gathering requirements, preparing documentation, developing test scripts, and participating in system testing to ensure successful implementation of enhancements.
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Partner with internal teams, stakeholders, and external agencies to identify opportunities for process enhancements, system improvements, and better user experiences.
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Support system updates by documenting requirements, developing test scripts, and participating in testing cycles to ensure successful implementation of enhancements.
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Deliver or support training sessions, create user-friendly documentation, and communicate system updates to a wide range of stakeholders.
The Department of Administration is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
The South Carolina Department of Administration offers an exceptional benefits package for full time (FTE) employees:
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Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
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15 days annual (vacation) leave per year
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15 days sick leave per year
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13 paid holidays
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Paid Parental Leave
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S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
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Retirement benefit choices *
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State Retirement Plan (SCRS)
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State Optional Retirement Program (State ORP)
- Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.