The Old Town Inn offers warmth and value to all of our guests. We were founded on the philosophy that treating employees fairly would translate into exceptional guest service. We are currently seeking an experienced Front Desk professional for a lead position at our hotel. The Front Office Manager coordinates the front office activities of the hotel and provides operations support to the General Manager.
*THIS IS A FULL-TIME POSITION THAT REQUIRES A FLEXIBLE SCHEDULE. SERIOUS CANDIDATES ONLY PLEASE.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Sets high customer care standards for self and front desk staff; Ensures all staff understands that excellent customer care is their #1 responsibility.
- Performs general front desk responsibilities including checking guests in and out, handling switchboard operations, and monitoring room availability.
- Schedules Front Desk Clerks according to projected business demands. Covers front desk shifts when necessary.
- Assists General Manager with supervision of the front desk staff, including training, performance review and discipline process.
- Responsible for Direct Bill accounts including invoicing and posting payments.
- Blocks out hotel rooms in computer system for Group reservations.
- Orders office supplies and forms for front desk.
- Performs functions of the General Manager in their absence.
- Perform other duties as assigned.
Requirements include:
- At least 6 months of related front desk experience.
- Excellent oral and written communication skills.
- Strong customer service experience and demonstrated skill.
- High school diploma or equivalent.
- Basic knowledge of computers.
- Must be available to work multiple shifts, weekends and holidays as needed.
Apply now! We offer competitive wages and excellent benefits. Reply to this ad, fax resume to (619) , or drop your resume off at 4440 Pacific Highway, San Diego, CA 92110. EOE.
Starting pay for this position is $21.00/hour DOE
Pay range for this position is $21 - $27
The pay range provided is a range that Old Town Inn reasonably expects an employee to earn over time as years of service and experience increases.
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
