As a Shift Manager at the Express, you will assists in planning, managing and directing retail store operations dealing with merchandising, selling, stocking, promoting and reordering of goods. Assists in establishing financial goals to maximize sales, profit, SSR, productivity, turns and inventory. Maintains compliance, as applicable, in loss prevention, accounting, money transfers, internal controls, environmental issues and EPA/environmental agencies/organizations policies, procedures, rules and regulations.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoW.
So what can you expect as a Shift Manager ?
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Promote a positive team and customer centric culture
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Lead a culture of accountability through clear expectations
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Utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas
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Ensure customers have an extraordinary experience while shopping
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Greet every customer with eye contact and smile in your authentic way
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications-
Able to learn and adapt to current technology needs
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Able to think quickly on the spot to answer customer questions
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Able to take initiative
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Able to share brand knowledge
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Able to lead teams to meet organizational objectives
Additional Qualifications/Requirements:-
Excellent attention to detail
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Willing to cross-train and work in other areas of the store, as needed
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Must possess a welcoming and helpful attitude toward customers and other team members
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Excellent communication skills
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Basic computer skills
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Previous retail management experience preferred
