General Information
Company: Frederick Primary Care Associates, P.A.
Contact: [email protected] or 301-663-6162
Job Category: Administrative
Location: 3430 Worthington Blvd, Suite 103, Frederick, MD 21704
Date Posted: 7/22/2026
Hourly Pay: $15-18 per hour depending on experience
Additional Compensation: Annual bonus (variable depending on office and performance) and overtime opportunities are available at FPCA’s After Hours Clinic (eligible after 6 months of employment based on performance)
Schedule: Full Time, Schedule: Monday 8 AM - 7 PM, Tuesday 7:30 AM - 5 PM, Wednesday 7 AM - 5 PM, Thursday OFF, Friday 7:30 AM - 5:30 PM
Description
Are you passionate about helping people of all ages in your community? Do you have a strong background in customer service and a desire to apply it to something truly important? Consider applying to be a Patient Services Coordinator with Frederick Primary Care Associates!
Patient Services Coordinator Job duties include:
- Greet patients in a polite and inviting manner in order to facilitate a comforting and welcoming environment
- Ensure patients are properly checked in and all information is acquired based on appointment type
- Answer phones timely and professionally in order to ensure office efficiency at every level of your office
- Maintain strict confidentiality of patients’ records according to the Health Insurance Portability and Accountability Act (HIPAA) standards and our company policies and procedures to ensure a safe environment for our patients
- Verify insurance coverage and patient demographics to aid our billing office and medical staff
- Maintain a clean and orderly waiting area to enhance the patient experience of your office
- Other duties as assigned
Patient Services Coordinator Requirements include:
- High School Diploma or Equivalent
- 1+ year of customer service experience
- Experience in medical field preferred
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Experience:
- Computer skills: 2 years (Required)
- Customer service: 2 years (Required)
- Medical receptionist: 2 years (Required)
Ability to Commute:
- Frederick, MD 21704 (Required)
Work Location: In person
