Tommy’s is looking for a Fleet Development Specialist to help build and scale our fleet program. In this role, you will establish the foundation of a fleet and dealership B2B sales program across the Tommy’s Express franchise network. You’ll partner closely with marketing and franchise teams to design and implement the strategy, tools, and processes that enable locations to build lasting relationships with commercial fleets, auto dealerships, and other business accounts. This is a great opportunity for someone who loves connecting strategy, sales, and systems and is energized by building something that can grow and scale across a large network.
What can Tommy's offer you?
- Base pay and eligibility for annual profit-sharing bonus
- Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
- Dependent Care FSA with on-site Daycare options
- 401k match and complimentary financial planning services
- Paid time off and paid holidays
- Opportunity for continued education and tuition assistance
- Valuable learning and development program
- Significant ability to grow internally for motivated and strong performing team members
- Fun, energetic, family-oriented work culture with an emphasis on team member morale
- Growing nationwide brand / presence
Position Responsibilities:
- Design and develop the Tommy’s Express fleet and dealership B2B sales program, including scalable processes, tools, KPIs, reporting, and tracking systems.
- Create and deliver franchise-ready playbooks, pitch materials, onboarding resources, and outreach strategies to support execution in local markets.
- Partner with leadership to define target markets, fleet segments, and partnership criteria, and translate strategy into actionable plans.
- Serve as the primary resource for franchise partners by providing coaching, sales support, training, and guidance on outreach, objection handling, and account development.
- Lead or support the full B2B sales lifecycle, including prospecting, outreach, discovery, presentations, proposals, closing agreements, and transitioning accounts to franchise partners.
- Build, manage, and nurture a pipeline of qualified fleet and dealership prospects through proactive outreach and ongoing engagement.
- Coordinate multi-location and national opportunities while supporting franchise partners with corporate-led sales efforts when needed.
- Partner with marketing to develop and execute B2B campaigns, contribute to collateral and promotional strategy, and coordinate co-branded opportunities.
- Leverage CRM and automation tools to support outreach, pipeline tracking, and follow-up across the network.
- Build strong relationships with key accounts, provide performance reporting, and gather insights to continuously refine and improve the program
- Other duties as assigned; duties and responsibilities may change at any time with or without notice.
Position Qualifications & Candidate Attributes:
- Advanced degree or equivalent formal training/certifications and experience required
- 3+ years of B2B inside sales experience, preferably in fleet services, automotive, hospitality, or a franchise-based industry
- Technical savvy and proficient in Microsoft Office and CRM platforms (Salesforce, HubSpot, or equivalent); experience within sales outreach and digital marketing tools a plus
- Strong written and oral communication skills with the ability to present confidently to business owners, fleet managers, and executives
- Demonstrated ability to develop new sales programs, territories, or markets from scratch
- Highly organized self-starter who can manage multiple initiatives across a distributed franchise network
- Collaborative mindset with experience working cross-functionally alongside marketing, operations, or franchise development teams
- Experience selling to commercial fleets, auto dealerships, or multi-vehicle account holders
- Background working within or supporting a franchise system
- Comfort with travel to attend franchise partner meetings, industry events, or dealership visits as needed
- Strong organizational and time management skills; ability to multitask and prioritize workload
- Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound data-backed decisions
- High level of integrity and dependability with a strong sense of urgency and results-orientation
- Views customer care as high priority; exhibits a positive can-do attitude
- Displays a strong initiative and drive to identify gaps and fill them
Work Environment and Physical Demands:
This job operates in a professional office environment. Office hours are Monday through Friday from 8:00am - 5:00pm. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and operates primarily indoors with limited to no travel expectation.
To successfully perform the essential functions of this job, team member must be able to:
- Work and commute in all weather conditions
- Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information
- Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers
- Work in a fast-paced environment where they will often be multitasking
- Move about inside the office to access standard office equipment
- Constantly operate a computer and other office productivity machinery such as keyboard, copy machine and printer
- Remain in a stationary position 50%+ of the time, alternating between sitting and standing
- Ability to move and lift up to 30 pounds
- Drive between company locations and/or vendors or suppliers as needed while on job
Overview of Tommy Enterprises Companies:
Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.
Tommy’s Express Operations consists of a number of corporately owned Tommy’s Express car wash locations across the country. This is a quickly growing operation with intentions to open or acquire 3-5 new locations per year through the launch of Tommy’s Express Capital, a new private fund strategy.
Tommy Car Wash Systems (“TCWS”) is the power behind our Tommy’s Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world. Together, Tommy’s Express and Tommy Car Wash Systems make up the Tommy’s Corporate brand, headquartered in Holland, MI.
