About The Daily Green
The Daily Green is an upscale cannabis dispensary located in the bustling heart of Times Square. We are dedicated to offering premium products in a sophisticated and inviting atmosphere. Our business is built on the strength and reliability of our team members, and our success depends on investing in outstanding talent. Creating a culture where everyone can thrive begins and ends with empowering our teams. Join us in delivering an exceptional customer experience by upholding inventory management and compliance!
The Daily Green is a service veteran disabled owned business and equal opportunity employer.
Position Summary:
The Lead Floor Advisor is a critical member of The Daily Green’s Front of House team, responsible for delivering an exceptional customer
experience, leading daily floor operations, and supporting team development. As a (keyholder), this role also involves opening and closing responsibilities, safeguarding store assets, and ensuring compliance with all operational and regulatory standards.
Key Responsibilities:
-
Provide expert guidance to customers, delivering personalized product recommendations.
-
Maintain high standards of customer service, ensuring every guest interaction is positive and informative.
-
Assist in achieving sales goals through proactive engagement and upselling when appropriate.
Ensuring team members are given clear expectations for their roles during their shift and appropriate coverage throughout the customer journey.
-
Team Leadership & Development:
-
Act as a role model for Front of House team members, demonstrating exceptional product knowledge and customer service skills.
-
Mentor and coach team members to develop their skills, performance, and adherence to company standards.
- Comfortable navigating the dispensary and stock area to ensure proper organization.
-
Support the Sales & Training Manager in onboarding and training new team members.
Operational Responsibilities:
-
Serve as a keyholder, responsible for opening and closing the store according to established procedures.
-
Ensure compliance with all safety, security and regulatory requirements.
-
Maintain floor organization, product presentation, and inventory accuracy.
- Handle cash, sales reporting, and daily reconciliation as needed.
-
Address and resolve customer concerns or escalations in a professional manner.
Proficiency with retail systems (POS, Inventory, CRM, etc.)
-
Physical Requirements
-
Ability to stand, sit, or move for extended periods while performing tasks.
-
Capable of lifting and carrying up to 50 pounds.
-
Comfortable navigating the dispensary to ensure proper organization.
-
Skilled at performing repetitive tasks with consistent accuracy and attention to detail.
Qualifications & Skills'
-
Minimum 2 years of retail or dispensary experience; leadership or keyholder experience preferred.
-
Strong knowledge of cannabis products and industry regulations is highly desirable.
- Excellent interpersonal and communication skills.
-
Ability to motivate and lead a team while maintaining a positive work environment.
- Strong organizational and problem-solving skills, with attention to detail.
-
Must be able to work flexible hours, including evenings, weekends, and holidays.
Why The Daily Green:
At The Daily Green, you’ll become part of a trailblazing team in New York’s booming cannabis industry. Experience a dynamic, supportive work environment with opportunities for personal and professional growth, while contributing to a unique luxury cannabis experience in the heart of Times Square. This job description highlights the key responsibilities of the Inventory Specialist role while emphasizing the high standards and commitment to compliance that align with The Daily Green’s luxurious and inclusive vision.
Additional Information
Equal Opportunity Employment
The Daily Green is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We encourage individuals of all backgrounds to apply.
Legal Requirements:
-
Applicant must be 21 years old, as required by New York State Law for positions involving cannabis.
Compliance with New York State Office of Cannabis Management (OCM) regulations is required. Successful Canidates may need to undergo background checks as part of the OCM regulatory compliance.
-
Work Authorization:
Applicants must be legally authorized to work in the United States. We do not provide sponsorship for employment visas.
Accommodations:
In compliance with the ADA and New York State Human Rights Law, The Daily Green provides reasonable accommodations to applicants and employees with disabilities. Please contact us to request accommodations during the application or interview process.