Home Companion Solutions (HCS) and Elder Care Solutions (ECS) provide a continuum of care supporting older adults and families across Chicagoland. From hands-on companion care to RN-led care management and advocacy, we are deeply committed to helping clients age safely and confidently.
We are growing—and looking for someone who wants to grow with us. Our office is conveniently located in the West Loop (close to the Green line and Union Station) with plans to move to Oak Park in the near future. The position will require local travel, in office work and work from home opportunities.
You’re an ambitious, outgoing sales and marketing professional with experience in home service companies who wants a career that will grow with them. We need someone who can build relationships with hospitals, long-term care facilities and community contacts that create new client referral pipelines to drive new business to both companies. This is a dynamic, relationship-driven role that combines client intake, community outreach, and operational support.
You’ll be the first point of contact for new clients, a key relationship builder in the community, and a trusted support within our office operations.
At Elder Care Solutions and Home Companion Solutions, we work hard to care for our employees with the same level of care that we expect our caregivers to give to our clients. If you work with us, we’ll invest in you and your career to help you gain the skills you need to succeed, grow, and advance.
What You’ll Do
Client Intake & Care Coordination
- Respond to new client and referral inquiries
- Conduct intake calls and assess client needs
- Coordinate start-of-care logistics and caregiver matching
- Ensure a seamless onboarding experience for clients and families
Community Outreach & Referral Growth
- Build and maintain relationships with referral partners (assisted living, hospitals, case managers, bank estate planners and trust manager, etc.)
- Develop new referral sources through outreach and in-person visits
- Representing the company at community events and meetings
- Manage ongoing communication with partners (email, phone, in-person)
- Support marketing initiatives including social media and outreach campaigns
Operations & Administrative Support
- Utilize agency software (WellSky preferred) for documentation and tracking
- Support payroll and invoicing processes as needed
- Track employee credentials and compliance requirements
- Coordinate employee and client satisfaction surveys
- Assist with new hire orientation, annual employee training, evaluations, and file audits
What We’re Looking For
- Strong communication and relationship-building skills
- Highly organized and detail-oriented
- Comfortable balancing multiple responsibilities
- Proactive, self-starter mindset
- Experience in healthcare, home care, or senior services required
- Experience with WellSky or similar software is a plus
Compensation & Structure:
- Competitive pay based on experience (pay range is $50,000 to $65,000)
- Quarterly bonus: Based on both HCS and ECS’s growth, specifically tied to revenue growth compared to the prior year (on an annualized basis), with a percentage of that growth shared based on overall performance.
- Paid time off (10 days on an accrual basis) and holidays
- Mileage reimbursement for community outreach
- 401(k) with employer match after one year
Job Type: Full-time
Pay: $50,839.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Experience:
- Home Care Marketing : 2 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Chicago, IL 60661 (Required)
Work Location: Hybrid remote in Chicago, IL 60661
