Overview:
The ED Department Secretary is a crucial member of the team, responsible for ensuring efficient administrative operations within the department. This role encompasses a variety of clerical tasks and support for quality improvement efforts. The ideal candidate will demonstrate strong organizational and communication skills, with a commitment to delivering high-quality service.
Essential Duties
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Clerical Tasks:
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Perform general clerical tasks such as typing, filing, photocopying, and maintaining accurate records.
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Prepare, edit, and format correspondence, reports, and presentations as needed.
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Perform Payroll edits daily in Paylocity and sign off on Payroll Mondays.
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Prepares agenda packets and announcements for all meetings falling under Emergency Services as directed, and transcribes minutes as needed.
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Sends out the ED Provider monthly schedule from ApolloMD.
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Review the daily ED log for accuracy.
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Assists the Emergency Department providers with continuing education program registration and accommodations and keep log of providers CME hours.
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Office Management:
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Monitor and maintain office supply inventory, ordering supplies as necessary for timely delivery and organization.
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Ensure confidentiality and security of sensitive information.
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Strong multitasking abilities
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Communication:
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Answer and direct incoming phone calls professionally, taking messages and relaying information to appropriate personnel.
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Reviews all incoming and outgoing correspondence determining proper action.
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Communicate effectively with patients, families, and healthcare teams for any billing inquiries and general information.
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Facilitate teamwork among office staff and communicate with various departments to ensure smooth operations.
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Scheduling and Coordination:
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Maintains a schedule of appointments, coordinating activities and meetings for the Medical Director and Director of Emergency Services.
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Data Management:
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Input and update data in databases and spreadsheets, ensuring accuracy and completeness.
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Quality Improvement:
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Participate in departmental quality improvement initiatives and data collection efforts, promoting process improvements.
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Flexibility and Teamwork:
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Maintain a positive and professional attitude in all interactions.
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Stocks EMS room daily witi drinks and snacks.
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Assists with entering cases into the Trauma Registry, as needed.
Non-essential Duties
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Assist in the preparation of departmental promotional materials and presentations.
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Participate in team meetings and contribute to discussions on departmental improvements.
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Perform additional duties as assigned by the supervisor.
Responsibilities:
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so your journey at and away from work is remarkable. Our Total Rewards package includes:
Compensation
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Base compensation within the positions pay range based on factors such as qualifications, skills, relevant experience, and/or training
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Premium pay such as shift differential, on-call
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Opportunity for annual increases based on performance
Benefits - .5 to 1.0 FTE
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Paid Time Off programs
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Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
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Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
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Defined contribution retirement plans with employer match and other financial wellness programs
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Educational Assistance Program
Benefits - .001 to .49 FTE:
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Paid Leave Hours accrued as you work
Pay Range: USD $22.14 - USD $27.39 /Hr
