Job Description
SALES ASSOCIATES RESPONSIBILITIES
** Retail Experience Preferred **
Sale Associates are the face of companies as well as the frontline of operations
Proficient power to spearhead businesses into higher levels of sales and teamwork
Genuine patience and multi-tasking energies that create imperturbable atmospheres
Presence: Consistency!
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Dress code is to be elevated on VIP days
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Be available to assist and hold a warm conversation with customers at its most convenience It will let them know they are being catered to at all times; especially in fitting rooms
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Eyes open! Observance is a must! This will aid in preventing shoplifters from successfully stealing. If for any reason you notice a suspicious act, please bring it to management’s attention - immediately
Floor Maintenance: Ready, Set, Go!
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Before opening in the morning, get to know the merchandise on the floor
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For easier mastery, familiarize yourself with pricing for items. Lists are always set up for help
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Keeping floors clear of clothing, shoes, hangers, trash, shopping bags, etc.
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Dispose any lost coat check tickets away and return lost items to management
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Restocking clothes and replenishing other accessories when needed
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Checking shoe sizes for correct pair per foot
Fitting Rooms: Clean & Collect!
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Escorting customers to spotless specific rooms as well as hanging clothing for them on racks
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Assisting guests who need different sizes
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Clearing items women/men no longer have interest in purchasing to aid in faster turnover
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Organizing and rehanging any go backs on designated racks
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Placing time limits when needed and maintaining the maximum of people that are in the fitting rooms at a time
COAT CHECK RESPONSIBILITIES REQUIRE:
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Making sure all jackets and large bags are checked in
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Guests are handed a coat check ticket. They are allowed to keep wallets and cellphones
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Offering shopping bags before they enter the store
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Verifying tickets with personal belongings when guests are retrieving items
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Maintaining a clean and organized coat check area at all times
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Guests are not allowed to re-enter sales floor with shopping bags or personal belongings
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In case of lost coat check tickets, verify items in bags with them to identify the rightful owner
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Offering umbrella bags when necessary
CASHIER RESPONSIBILITIES REQUIRE:
Setup/VIP Days
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Stock shopping and garbage bags before opening and as needed throughout the day
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Overseeing all items are scanning at correct discounts before opening
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Making sure iPads are charged and syncing throughout the day to maintain updated pricing as well as CLU information. Inform management of any errors
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Setting up each station with proper flyers, staplers, CLU sheets (when appointed) and email sign up sheets (IPad set up at coat check) at Cash Registers
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Balancing the drawers with management when needed
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Filling out the designated cash logs at the start and end of shifts
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You are to be the only associate by your station until the end of your shift (unless your break is being covered)
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Keeping the registers organized and clear of all merchandise (above and below counter)
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Making sure floors are cleared from debris and hooks are emptied from go backs
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Regularly clean IPads,credit card machines and computers with proper products
Customer Service: Be Great!
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Offering shopping bags when necessary
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Helping customers find specific styles, sizes, or color of merchandise
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Placing larger items behind register when necessary (bedding, assisting pregnant women or guests in wheelchairs, etc).
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Inviting guests to future sales and acknowledging other store locations
Job Type: Part-time
Salary: $13.00 /hour
Additional Information
All your information will be kept confidential according to EEO guidelines.