- Respond to resident work orders/service requests and follow up to ensure completion and quality.
- Complete at least 85% of work orders within 48 hours.
- Complete make-ready work within an average of 5 days.
- Complete renovation units within 14 days when new flooring and cabinets are recommended.
- Proactively identify and address potential hazards by regularly walking the property and making repairs.
- Maintain daily upkeep of grounds and property appearance to meet company standards.
- Maintain accountability and security of all property-issued tools.
- Participate in regular team meetings to ensure safety measures are followed and assist with property safety audits as needed.
- Implement, document, and follow preventative maintenance programs and participate in ongoing training according to WGPM guidelines.
- Diagnose problems and make necessary repairs in areas such as HVAC, electrical, plumbing, carpentry, drywall, interior/exterior structures, appliances, and apartment make-readies.
- Perform other duties as assigned. This overview is not an exhaustive list of duties.
- Generally 8:00 AM – 5:00 PM, Monday–Friday (one-hour lunch).
- Schedule may vary as business needs require. Some overtime and on-call rotation participation may be required.
WGPM is an Equal Employment Opportunity Employer. We value diverse voices and are committed to inclusivity. We continually evolve our practices to make WGPM a better place to work and live.
