About Us
MrGoma Tires is a growing tire and automotive service company focused on delivering exceptional customer service, quality workmanship, and competitive pricing. We are looking for a results-driven Store Manager to lead daily operations, increase sales, and develop a high-performing team.
Position Summary
The Store Manager is responsible for the overall performance of the location, including sales growth, profitability, customer satisfaction, employee management, inventory control, and operational efficiency.
This is a hands-on leadership position. The ideal candidate understands tire sales, automotive repair, services, and how to motivate a team to achieve performance goals.
Key Responsibilities
Sales & Business Development
- Drive tire, wheel, alignment, and automotive service sales
- Increase average ticket order and customer retention
- Develop relationships with commercial and fleet accounts
- Review daily sales reports and identify opportunities for growth
- Ensure all estimates are presented professionally and closed effectively
Operations Management
- Manage daily store operations and workflow
- Ensure vehicles are serviced efficiently and correctly
- Maintain proper inventory levels and control shrinkage
- Monitor labor productivity and technician efficiency
- Maintain a clean, safe, and professional facility
Team Leadership
- Recruit, train, coach, and develop employees
- Conduct performance reviews and accountability meetings
- Build a positive, customer-focused culture
- Schedule technicians and service advisors effectively
- Resolve customer concerns professionally
Financial Performance
- Meet or exceed monthly sales and gross profit targets
- Monitor margins on tires, labor, and parts
- Control expenses and maximize profitability
- Review key performance indicators weekly
Key Performance Indicators (KPIs)
The Store Manager will be evaluated based on:
- Monthly Sales Revenue
- Gross Profit Dollars
- Gross Profit Percentage
- Labor Efficiency
- Service Sales
- Customer Reviews
- Inventory Accuracy
- Employee Retention
Qualifications
- 5+ years management experience in a tire shop, automotive repair facility, dealership, or service center
- Strong knowledge of tires, alignments, suspension, brakes, and automotive maintenance
- Proven sales and customer service experience
- Ability to manage multiple employees and priorities
- Strong leadership and communication skills
- Experience reading and understanding financial reports preferred
- Bilingual (English/Spanish) a must
Compensation
- Competitive base salary
- Monthly performance bonuses
- Advancement opportunities
- Paid vacation
- Paid Holidays
- Employee discounts
Job Type: Full-time
Pay: $50,000.00 - $90,000.00 per year
Experience:
- Tire & Auto Service Manager: 5 years (Required)
Language:
- English & Spanish (Required)
Work Location: In person
