Service Advisor – Kia of Bedford
Kia of Bedford is looking for a driven, high-energy Service Advisor ready to take their career to the next level! If you're an experienced advisor who knows how to build trust, sell with confidence, and deliver a standout customer experience — we want to talk to you.
Overview
The Service Advisor serves as the primary point of contact between customers and the service department, ensuring a smooth, transparent, and positive service experience from start to finish.
Duties
- Greet customers and assist with service needs
- Write clear and accurate repair orders
- Communicate vehicle concerns to technicians and relay repair recommendations to customers
- Explain services, repairs, timelines, and pricing in a professional manner
- Upsell maintenance and repair services based on manufacturer recommendations
- Maintain consistent follow-up with customers throughout the repair process
- Coordinate with technicians, parts, and management to ensure timely service
- Deliver exceptional customer service and maintain CSI standards
What We're Looking For
- Previous automotive Service Advisor experience preferred
- Strong communication and selling skills
- Punctual, organized, and dependable
- High energy, self-motivated, and ready to go all-in every shift
- A true passion for customer service
- Basic understanding of automotive systems and repairs
- Experience with CDK and Xtime a plus, but not required
- Professional appearance and positive attitude
- Valid driver's license
Why Join Us?
We offer one of the most aggressive pay plans in the industry — top performers get paid top dollar. Bring the drive, and we'll make it worth your while.
If you're ready to work hard, earn big, and be part of a winning team, apply today!
Pay: $75,000.00 - $120,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
