Are you interested in connecting people and churches with resources that equip them to better care for those around them? Do you enjoy a job with variety and new areas to grow into? Are you looking for a positive, encouraging work environment? Customer Care Administrative Assistant Support is an excellent full-time and part-time opportunity.
What You Will Do As a Customer Care Administrative Assistant at Stephen Ministries:
· Provide high-level service and present a friendly, caring demeanor to our ministry partners over the phone and via e-mail
· Provide operational support across multiple departments
· Data entry, maintain records, and other clerical work
· Operational tasks such as packing and invoicing
· Grow into other areas of interest such as in-house documentation, writing and editing, and market research
Why Join Our Team?
At Stephen Ministries St. Louis, we’re all about building a more caring world. We’re a nonprofit Christian educational organization that has been equipping people for half a century to care and relate with excellence. We’re best known for Stephen Ministry, our caring ministry system used in over 14,000 churches from over 190 denominations around the world.
We also produce books, courses, and other resources on topics such as grief, empathy, caring for those who are hurting, assertive relating, and leadership. Our training and resources are being used by individuals, churches, schools, businesses, prisons, hospitals, and other organizations worldwide, making a difference in millions of lives. An exciting new initiative at Stephen Ministries is helping congregations and other organizations play a key role in combating the mental health crisis by preventing mental distress and promoting mental health and well-being.
A career at Stephen Ministries is more than just a job; it’s an opportunity to be involved in meaningful work as part of a kind, collaborative, and Christ-centered team, working together to carry out a life-transforming mission. We’re on the lookout for people who are passionate about our mission, a good fit for our team, and driven to succeed. We work with each staff member to craft a role that matches their gifts, skills, experiences, and interests with the needs and goals of our organization. At Stephen Ministries, we hire people, not positions.
All employees receive initial training in customer and administrative support. We then work with them for continued training in their areas of interest. They will receive ongoing support from their mentor/supervisor who encourages their professional development and offers regular opportunities for growth.
The workday of a Customer Care Administrative Assistant involves a variety of tasks, including:
- Consulting with ministry partners from around the world over the phone and by email, supporting them in their ministry through our training, books, and materials for ministry
- Supporting our live, interactive online training events
- Working on various projects and tasks supporting the organization and its mission.
In addition, those in this role may have the opportunity to take on responsibilities in work areas such as:
- Writing, editing, and publishing
- Adult education
- Communications and marketing
- Market research
- Public support and development
- Developing new resources, graphic design, and videography
- Information technology
Stephen Ministries offers competitive pay and benefits:
- Vacation accrued from start of employment
- Sick/Personal time
- Seven paid holidays
- Company-paid health and dental insurance
- Company-paid Pension
- Voluntary Retirement Fund (403b)
- Company -paid life insurance.
Qualifications
All positions are in-person at the Stephen Ministries Center in St. Louis, Missouri. Remote work is not available.
To Apply: Submit your résumé with a cover letter by mail or email to [email protected]. In your cover letter, please tell us about your goals, experiences, and achievements along with anything else you think would be helpful for us to know. Our team wants to get to know you as a person, including what drew you to apply to work at Stephen Ministries.
Visit www.stephenministries.org/careers for more information or call us! 314-428-2600
Job Types: Full-time, Part-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
