The Mission Preparatory School, a TK-8, college-preparatory, tuition-free, public charter school in San Francisco’s Mission District, is accepting applications for the role of IT and School Operations Specialist for the 2026-2027 school year.
Mission Preparatory School (Mission Prep) is a single-site charter school located in the Mission District of San Francisco that serves nearly 500 students in grades TK-8, centered on a core belief that all children can achieve at the highest levels regardless of background or circumstance. The school is designed to enable students to become self-motivated, competent, and lifelong learners armed with the knowledge, skills, and strength of character needed to succeed in college and become leaders in their communities. Mission Prep is designed specifically to address the learning needs of an underserved student population. Embracing the diverse strengths and capabilities of every student, we are committed to creating inclusive learning environments that recognize and cultivate the unique potential within each individual. Through an intensive focus on literacy and the implementation of strategic academic support structures, the school ensures mastery of essential skills and content knowledge, accelerates student achievement, supports student acceptance to top high schools, and lays the foundation for every child to excel in and graduate from college. In its first decade, Mission Prep has established itself as one of the leading single-site charter schools in the region and the country. With results that regularly surpass the most well-funded charter networks, Mission Prep has received recognition for being within the top public schools in the Bay Area. Mission Prep seeks teacher leaders and administrators who embody our PREP values of being prepared, respectful, engaged, and persevering. If you are a committed, kind, and hard-working leader who wants to make a difference in the lives of our students in the Mission District of San Francisco, we encourage you to consider a position with our passionate and innovative team. We strongly encourage people of color and bilingual people to apply. For more information, please visit www.missionpreparatory.org.
The IT and School Operations Specialist is a vital full-time role combining technical support, school front-office operations, family engagement, and digital communications. This position ensures that the school's technology infrastructure runs seamlessly while delivering exceptional operational support to staff, students, and families. The ideal candidate thrives in a fast-paced environment, possesses strong technical and organizational skills, and is deeply committed to educational equity and diversity.
Responsibilities (Non-negotiables)
nformation Technology & Technical Support (50%)
- Systems Maintenance: Install, configure, diagnose, and maintain hardware, software, network infrastructure, computers (macOS & Windows), and peripherals across classrooms and administrative offices.
- User & System Support: Manage user accounts, permissions, Google Workspace, and school software systems; provide prompt troubleshooting and technical support to staff and students.
- Procurement & Documentation: Assist with IT equipment/software procurement, maintain asset inventories, and document IT processes, user guides, and security protocols.
- Network & Security Monitoring: Monitor network security, administer data backups, collaborate with external IT vendors, and recommend system upgrades.
2. Office Operations & Administrative Support (35%)
- Front Office & Operations: Serve as the face of Mission Prep by greeting visitors, answering phone calls and emails, managing office workflows, processing mail, and maintaining an organized front office.
- Inventory Support: Maintain a supply request for faculty, manage instructional materials, and organise supply inventories.
- Student Information & Enrollment: Update Student Information Systems (SIS), collect and process registration paperwork, and assist with compliance record-keeping.
- School Safety & Supervision: Maintain visitor arrival/departure logs, uphold campus safety protocols, and assist with lunch duty, recess, breaks, field trips, and school events.
3. Communications, Social Media & Family Engagement (15%)
- Family Liaison: Serve as a key liaison for family communications (attendance notices, school calendars, reminders, and updates).
- Social Media & Content Creation: Develop and execute a digital strategy across Facebook, Instagram, LinkedIn, YouTube, and the school website to highlight student achievement and campus life.
- Translation & Event Support: Provide written and verbal translation (English/Spanish) for parent communications, school events, and conferences.
Mindset
- You think strategically, always Prepared and present
- You build systems, knowing that structures aid accountability and foster greater learning.
- You have high regard and Respect for the work. Your students and colleagues love to learn from you.
- You are committed and know that providing high-quality, culturally and rigorous instruction is a pathway to equity and liberation for our students.
- You are actively Engaged in deconstructing systems of oppression and committed to always keep learning.
- You believe in Persevering and know its potential for enhancing learning & fostering new learning.
- You are excited by collaboration and know that the best outcomes come from a group of people, not just the mind of one.
- You have a heart for our Prepsters and your approach is grounded in diversity, equity and inclusion.
Qualifications - Required
- Proven experience in IT support, systems administration, or operations management.
- Strong proficiency with Windows, macOS, and Google Workspace (Docs, Sheets, Slides).
- Excellent written, verbal, and interpersonal communication skills.
- Demonstrated ability to multitask, prioritize tasks, and manage ticketing/inventory systems.
- Commitment to working respectfully with children and adults across diverse backgrounds.
Qualifications - Preferred
- Bilingual (English/Spanish)
- Relevant IT certifications (CompTIA A+, Network+, Security+, or equivalent)
- Experience with social media content creation and graphic design tools (e.g., Canva).
- Experience working in urban school settings or charter school environments.
- Bachelor’s degree
- California Teaching Credential or BCLAD certification.
Start Date: Immediate Start
Time Commitment:
This position is 1.0 FTE (full-time non-exempt) and follows a 12-month work year with significant student-free days for professional learning and collaboration with colleagues and interaction with families through nightly events, overnight field trips, and weekend activities are required.
Schedule: 7:00AM- 3:30PM
Salary and Compensation:
Salary scales are based on years of experience and expertise. Scales are competitive with other charter school organizations and local districts.
Hourly base range: $28.84 +DOE
See Salary Schedule for additional compensation details.
How to Apply:
People of color and/or bilingual candidates are strongly encouraged to apply.
If you are interested in applying for a position at Mission Prep, please submit the following application materials to [email protected].
- Resume
- Cover letter
- In addition to telling us about your experience, please address the following questions in your letter:
- How does race & equity inform your work? Why?
- What interests you most about a role at Mission Prep?
- Professional references. Please submit a separate document with three names, as well as their email address, and phone number.
Mission Preparatory provides equal employment opportunities to all employees and applicants for employment without regard to race, ethnicity, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.
Pay: From $28.85 per hour
Work Location: In person
