Wylander, a recruiting company specializing in the disaster restoration industry, is recruiting a Contents Crew Chief for a company located in Bolingbrook, IL.
Contents Crew Chief – Compensation & Benefits
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Pay- $30.00-$35.00/ hr (DOE)
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Eligible for Bonus
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Eligible for 401K
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PTO
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Eligible for overtime
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As a Contents Crew Chief, you will play a key role in restoring customers' personal belongings following fire, water, mold, storm, or other property damage. You will lead and work alongside a team responsible for inventorying, packing, cleaning, transporting, and restoring contents while ensuring they are handled with care and professionalism. This role requires strong leadership, attention to detail, a positive attitude, and a commitment to delivering exceptional customer service during challenging situations.
Contents Crew Chief Responsibilities:
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Lead and supervise Contents Technicians on restoration projects.
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Inventory, pack, label, transport, and unpack customers' belongings safely and accurately.
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Clean, deodorize, sanitize, and restore contents damaged by fire, water, mold, smoke, or other losses.
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Ensure accurate documentation, inventory records, and job notes are completed.
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Communicate professionally with customers, insurance adjusters, and team members.
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Train, coach, and support team members while maintaining quality and productivity.
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Load, unload, and safely transport contents using company vehicles and equipment.
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Maintain a clean, organized, and safe work environment while following OSHA and company safety standards.
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Inspect completed work to ensure quality standards and customer satisfaction are achieved.
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Respond to emergency restoration calls and perform other duties as assigned to support operations.
Contents Crew Chief Requirements:
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5-10 years in a Crew Chief Lead role
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High School (or GED) Diploma
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Required certifications of IICRC, WRT/ASD and AMRT
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Required experience in fire, smoke and odor remediation
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Required experience in I-Cat and Contents Track Software
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Ability to recognize and solve problems independently
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Strong communication skills
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Team Player
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Service-Oriented
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