Title: Bond/Surety Associate
Work Mode: Hybrid 3 days | Location: Longwood, FL office | Experience: Prefer P&C license and previous insurance experience.
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Responsible for supporting and executing IOA Bond service activities, including client service and communication, bond administrative processes, and data management. This role ensures timely and accurate handling of bond transactions, including renewals, new bond setup, riders/endorsements, cancellations and reinstatements, invoicing, and related documentation. The Bond Associate partners with internal teams and surety underwriters to deliver high‑quality service while maintaining productivity, accuracy, and compliance standards.
Bond Processing: Ensure accurate and timely processing of bond transactions, including new bonds, renewals, riders/endorsements, cancellations, and reinstatements.
Transaction Execution: Process invoicing, AOR/BOR requests, Lost Policy Releases (LPRs), and other bond-related transactions in accordance with established procedures.
Data & System Management: Maintain agency management systems (EPIC), ensuring all data is accurate, complete, and up to date.
Ideal Candidate Qualifications:
Exceptional customer service, administrative, communication, multitasking, and organizational skills
The expected pay range for this position is $23.00 to $25.00 per hour, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
